Pros
Music, Can use phone, friendly customers. -Amazon associates loads our vans nowadays so we don't have to spend as much precious time waiting around until we start our routes. It's a gift and a curse.
Cons
- Decent pay compared to most jobs but compared to the crazy amount of hours milk out of us we are underpaid. -Lots of cardio -Amazon is the boss, all they do is read numbers and don't understand the different problematic circumstances each route has. -Crazy amount of packages. Vans are often packed to the max. -Amazon will sometimes implement a stress test that will boost the number of packages to see how much employees will handle. This in turn will force drivers to still deliver an extra 2 hours more than normal. -No Lunch or Normal breaks. If you drive a mile off route to go to a shopping center up the street to get food. Amazon will raise heck to our dispatchers. -Expect to work 55 hours per week minimum and have to come in 2 hours before the team sometimes just to bring the vans inside so Amazon can load the vans. -NO BENEFITS AT ALL besides some extremely high medical insurance. -Rescue system is broken. Fusion will milk the other fusion drivers time for an extra 1-2 hours after they've already worked for near 12 hours out of the day. -If we all come in at 8am and start delivering at 9 am, Fusion doesn't count that towards our hours worked and their is NO OVERTIME PAY. There was a situation recently where Amazon forced our team to load up our vans at the dock door, we had to come in @ 8 and some drivers were forced to start their route near 11:30 am. Our original drive time ends at 6:30pm and some drivers were forced to work past 8pm delivering packages and our boss threatened to fire anyone who decides to bring packages back due to our normal drive time being over and said that our drive time started once we left IGNORING the fact that we showed up at 8. -Our dispatchers are careless about the drivers concerns and will not do anything to make the business better to prevent people from quitting every single week. -The regional boss for Fusion Logistics is a heartless. His only solution to drivers complaints and concerns is to fire people. He didn't care about Amazon consistently going up on the package count. -If the handheld computerized phone(rabbit) that shows us all the routes messes up for whatever reason or won't scan packages then that driver's day is screwed and will be forced to work over 12+ hours. -The rabbit's are extremely fragile and fusion will charge you 1300 dollars to replace it. They will attack your checks. -This job requires constant speeding and jogging in order to finish on time. -Rush hour traffic 3pm+ forces drivers to enter slow mo delivery mode. -Amazon associates will sometimes mess up the sorting of numbers to certain zones which in turn can cause us drivers to waste time(10+minutes) searching the whole van for a bag of boxes for one zone. Some days Amazon will place the a package from a beginning zone in the wrong bag for a late zone during the day. This causes us drivers to drive 15-20 minutes away to deliver one package then drive 15+ back to continue our route. This is extremely problematic since Amazon gives us enough work to deliver throughout the entire day and we always have to rush no matter what the situation. -Amazon workers refuse to sort out the overflow boxes by the zone to make it easier for us to locate the boxes in the back of the van. They are careless even when we raise concern. -Amazon workers will many times place a package that isn't on our route within our bags and the Amazon heads will punish us for their employees mistakes by making us deliver the package. - Some Amazon support members are very difficult to deal with and they will waste our time but we are forced to call them whenever a customer isn't home and didn't leave any safe areas to deliver the packages. -Apartment building areas are the worst areas to deliver to especially the ones with the callboxes and elevators. Often times customers are not home and they refuse to answer their phone. Whenever the leasing office let's us in they do not let us deliver to the mailroom. So we are forced to waste so much time going up and down elevators. -Amazon expects you to deliver in the snow on icy roads even if employees are getting stranded. -Must deliver during severe rainstorms -Some vans A/C are broke. -We're the last team to leave the station. -Now we have to take pictures of customers when delivering, this waste unnecessary time. - Sometimes gas cards will be lost thus drivers are forced to wait around before they can start their route-sometimes hours. No lunch or normal breaks, No Benefits, No overtime, 55 Hours minimum, Rescues, Amazon, Breakneck rushing. Missorted packages. Rain. Snow. High package count. Apartments. No weekends off.