5.0
Nov 12, 2025
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
I love my team and I think overall it's a very positive culture. Right now it's definitely "heads down" time across the company but I still feel like everyone is approachable. Generous benefits. I also appreciate being trusted to do my job well and not being micromanaged. I've recommended Gainsight to many job seekers.
Cons
There have been numerous recent changes to the company’s leadership and products, and both communication and managing these changes can be improved upon. I think with a new CEO, there is a bit of a culture shift (not good or bad) that is still being figured out. I feel like Gainsight is at an awkward teenage stage