Galls took over the company and the soul of the former company left the builting - Retail Sales Associate Galls Employee Review

2.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is above average for an entry level job Benefits are good - except 401k. The company offers to match but doesn't because it misses profit targets. Customers are the best in the world (for the most part)

Cons

No formal training program for new hires. I spent 6 months without any formal training beyond how to use the computer system. Retail process or procedures are not fully documented or poorly documented. Order entry system is designed for a call center, not a retail environment. Order entry takes longer the necessary to be effective at the cash wrap.

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1.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-As with ALL jobs there are some great people to connect with - so that's a PRO for any job.

Cons

The systems they have in place are a nightmare causing loss of productivity for all employees. Perplexing that day upon day they spin their wheels trying to solve the same problem over and over but never find a solution. Horrible communication yet they want you to tell them every move. Micromanagement from insecure managers. Snide remarks from management. Often heard other team members participating in racist remarks & ageism. Filthy branch environment in some locations. Management that "no shows" for appointments they set with you. Subpar pay, not great benefits Toxic environment as far as work environments go.

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