Not a great place - Service Technician General Parts Employee Review

1.0
Apr 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Working on lots of new things and meeting new people in a different environment every day .if you don't want a personal life and are ready to drop everything your are doing to go make the company money and next to nothing for yourself this company is for you.

Cons

This company like many in this industry is all about their profitability and office staff. The only people with any real skill the technician will be worked into the dirt . Pto and benefits are bad with no room for upward movement because the company is a revolving door and you become to valuable to move out of your roll because the company can't keep technicians.

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General Parts Response
7y
I apologize for your experience. We recognized that we had room for improvement, so we made many changes to make employment with General Parts a more enjoyable and balanced experience. We hired a new Branch Manager and have worked with all of the staff to improve communication and team unity. I hope these changes make a positive impact on everyone’s employment with General Parts. If you should continue to have issues or problems, please speak with the Branch Manager or our Human Resources department.

Explore other reviews about General Parts

5.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

A leader in their industry, continuous training is important to them.

Cons

Very busy due to tight labor market

1.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

The only truly positive aspect of the job was working alongside the technicians.

Cons

Working at this company was a frustrating experience due to poor management. Favoritism was a constant issue, with certain employees receiving preferential treatment while others were set up for failure. Expectations were often unrealistic, and if task couldn't be completed under unreasonable conditions, employees were unfairly punished. Rather than managing effectively, leadership frequently shifted their own responsibilities onto others. If you weren't in the manager's good graces, you could expect to be treated unfairly. Despite corporate being aware of these issues, little to no action has taken to improve the work environment. If you're looking for a workplace with fair leadership and a supportive culture, I'd recommend looking elsewhere.

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