Busy environment but lacks employee focus and growth - Lead LTC Contact Ctr Coaching & Escalation Rep Genworth Employee Review

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Always work to do CTO giving at the top of the year Mostly friendly people

Cons

Strict on metrics Don’t address cost of living wage adjustments No room for growth Customer focused and not employee focused

Explore other reviews about Genworth

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people with inclusive culture

Cons

No cons during summer internship

4.0
Apr 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly Working Environment and Work Life Balance

Cons

Company experienced mass layoff in the past

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