Nothing is ever Good Enough, Defeating, Exhausting. - Department Manager H&M Employee Review

1.0
Mar 15, 2014
Recommend
CEO approval
Business Outlook

Pros

4+Weeks of Vacation, Opportunity to transfer all over the country, Good Benefits, Great Pay

Cons

Trying to Run a H&M the size of 1/2 a Macy's on the budgeted hours of a Journeys shoe store. When you don't produce the unrealistic results that are expected by the District team with the extremely little hours provided, then you aren't "being efficient enough". People are promoted by favoritism in the district. The customers are extremely rude, ignorant and aggressive. The company tries to force/convince you that this is a great place to work by taking "great place to work surveys" and then acts surprised when they don't come back good. Then blames management. (If this was such a "great place to work" then you shouldn't have to constantly try to convince everyone? Right!?) Your chances of becoming a District Manager are next to impossible unless you either know someone or are from a foreign country preferably Sweden. The holidays are literal HELL in every sense of the word. Monster pushes of shipment to fill the sales floor. No Extra hours to clean the store or process shipment/place it to the floor. Constant petty customer complaints. Extremely aggressive customers. Everything falls apart and it will literally ruin your holiday season 100% If you love feeling defeated, unaccomplished and exhausted every day when you leave work to the point where you want to cry or kill yourself then this is the perfect job for you!!!!!

Explore other reviews about H&M

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discounts on clothes, flexible on hours

Cons

Have to stand for a long period of time

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounted clothes. Schedule was always made for 2 weeks in advance. Role for the day was set/scheduled + different roles/day allowed for change. Able to call out.

Cons

Overworked. Very hot. Little air conditioner.

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