Demand Excellence from staff but do not offer it to staff - Anonymous employee Hospitality Ventures Management Group Employee Review

Corporate office is disconnected with the reality of property dynamics. Too few people doing too many jobs stretches your managers thin and makes them ineffective at their jobs. Corporate should be more involved with the day-to-day concerns on a hotel level. Guests want updated rooms and on a property level employees feel the pressure to apologize for things they have no control over. Benefits are a joke for the industry. Costs are too high for most employees to afford. Lack of consistent management make the job difficult. New GM and new accounting people every few months creates doubts in most of the staff for the stability of their own positions. Rumors of the hotel being sold are common.