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Impact Fire Services

Engaged Employer

Mediocre - Employee Impact Fire Services Employee Review

3.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

The people: GM, Sales, Managers, Admin, Techs. The processes they all put in place and try really hard to follow.

Cons

Zero corporate investment in our local office to compete . Techs have lowest pay in area, have operated on skeleton Admin crews, in office, for years, zero desire to add admin staff, or add rate increases. Competition is growing fast here. Zero sales strategies from corporate. Waiting to get sold to another Venture Capitalist group. Can't see any long term vision for our local office since corporate spends little to no time here (depending on the personal), and spends zero time communicating our long term mission. No one even knows if /what our values are as a corporation, and if we really believe them at the top levels.

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Impact Fire Services Response
4y
Thank you for your feedback. We operate in several states across the country and each market is different with regards to pricing, wages and staffing. Our goal is to grow and be competitive in every market we operate and have invested heavily in our people, safety, operations and support structure to meet or exceed these goals. Our Values are simple - BE THE BEST! We can't be the best without supporting our people. The safety and well being of our employees in paramount. We are committed to being the premier fire protection service provider and preferred employer in the fire protection industry by operating under the following core principals. Put our customer first, no exceptions Build lasting relationships with our customers and each other Work in an open, honest, constructive, and safe manner Demand excellence from ourselves and support others in delivering superior service Make intelligent decisions quickly Act like an owner If you would like to provide more detail or speak to someone confidentially, please reach out directly to HR@aifire.com.

Explore other reviews about Impact Fire Services

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company good hours n pay

Cons

There is none so far

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Impact Fire Services Response
3w
We appreciate your feedback and happy to hear that you feel that Impact Fire is a great place to work. We continuously strive to be an employee focused company with competitive compensation packages.
2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Not bad if you're looking to get by

Cons

Pay is not enough to stay long-term Stingy PTO

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