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Insurance Services Office

Now known as Verisk

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Expect to work unpaid overtime - Field Representative Insurance Services Office Employee Review

2.0
May 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home and seeing something different each day

Cons

The expectation is that field reps will work unpaid overtime hours to meet production goals. Management instructs field staff to falsify time records by not including any over time work and forcing employees to use comp time instead- while still maintaining unreasonable production. Field staff is spread extremely thin making it difficult to even take time off, because production quotas and work flow remain constant even if your off on PTO. Managers provide zero actual support or assistance and are only in place to provide upper management with production numbers. Out dated equipment makes the workflow ridiculously complicated. This job is not what it was described to me to be during the interview process. Pay raises are a joke, only one per year and mine have been a 1% and a .05%. A 10 cents an hour pay raise for the year at this level of work is just insulting. Ya there are bonus opportunities for each quarter, but you literally have to have an extra months worth of production for the quarter to receive it- which means working unpaid overtime hours.

Explore other reviews about Insurance Services Office

5.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

-Independent worm from home w little supervision. -Opportunity for advancement -company car

Cons

Travel weekly, occasionally overnight. (Once or twice per month)

3.0
Jul 12, 2011
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere and flexible hours. Solid benefits package. Employees are encouraged develop as insurance professionals and not criticized for taking exams regardless of the outcome. New employees receive excellent training and more often than not good mentors when they first come to ISO.

Cons

No one has a clear understanding of how the promotion system works as you may see individuals with a distinct skill set and numerous accomplishments having the same or a lower rank than other people in the same division who are not nearly as talented or accomplished. This leads many veterans to accuse the promotion system of being more influenced by personal relationships and connections than actual performance. There is an initiative to seek out talented individuals to fast track them into management roles but the huge flaws in that logic are that a) there are few management positions available because underperforming managers are hard to eliminate no matter how many workers they may alienate b) not every good worker is suited to be a manager and c) there is no attention paid to what happens when an excellent worker gets promoted and there aren’t qualified analysts to fill their position. The lack of attention and resources directed towards the pool of talented workers who are not in management has led to many individuals burning out and becoming complacent or leaving the company as their voices are either not heard or disregarded as there have been few, if any substantive changes in procedures over the past decade.

4
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