Insurance Services Office reviews

While the stock price has gone up 10% a year for the last two years, and senior management is cashing in stock options at $30 per share profit, benefits for staff are being cut (e.g., pensions eliminated) and so far there's been no positive impact on our salaries or bonuses. The company nickel-and-dimes its employees -- lights replaced slowly, cold water in the bathrooms and pantries, replacing individual paper towels with dispensers, etc. Too much in the way of micromanagement -- senior management does not provide a lot of room for upper management to operate. Inequities in compensation, based on inequities in the way revenue is allocated -- great for some, but not for others. Cookie-cutter one-size-fits-really-none performance evaluation system, poor HR software. No sick time, just paid-time-off. Telecommuting extremely limited. The Jersey City location not very easy to drive to, although there is parking near the building.

ISO was rarely an exciting place to work and never allowed the rank-and-file employees to monetarily enjoy its successes, but it was always stable and the environment was collegial. Now, there's little that is redeeming about the place. Rumors fly about staff reductions and ISO being sold. High turnover. Low-level supervisors under constant stress. It's only a matter of time before they get rid of the decent health plan. New upper management is making us feel like we've done nothing right the last few years and the staff is now being burdened to do a whole lot more with less, and we never get any recognition (in terms of compensation or otherwise). There's no incentive to continue jogging on their hamster wheel when you're underpaid to start with and you get a 2% merit raise and a 2% promotion raise. Senior management talks a good game, but the employees are so obviously an inconvenience. Management style and big-picture goals seem to vary month to month. They don't know or care about the revolving door at the staff level or the middle ranks wising up and jumping ship.