They do not care about their workers - Clinical Trial Navigator Javara Employee Review

1.0
May 30, 2023
Recommend
CEO approval
Business Outlook

Pros

This company does not do anything well.

Cons

The rules and expectations are constantly changing without any form of notice. They do not take feedback and make changes on it. They harp on how important it is to meet our bottom lines but they have people who have never worked in clinical research setting the numbers in our contracts that are unreasonable and half of the time don't even make sense mathematically. The company as a whole does not meet its numbers at any site and makes the issue about us instead of the people who are making unobtainable goals. They constantly promise promotions and raises but they take months and months to actually get implemented if they ever even do. The higher ups are extremely out of touch with what is going on and show no interest in figuring out how to help our sites meet recruitment numbers besides telling us to work more. Don't work for them.

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Javara Response
2y
First and foremost, we are concerned to learn about the frustrations you have encountered. We acknowledge there have been times when unexpected changes were made to accommodate growth and understand how that could result in such challenges. As this is not indicative of the employee experience we aim to provide, we also recognize this feedback as an opportunity to reflect on the importance of clear, timely communication. Moving forward, we are striving to provide streamlined communications with clarity around when changes will occur, why they are necessary, and how they will produce a positive impact. We are also developing processes to better implement new initiatives by executing them in a timely manner. Knowing there will be times that we must adapt to encourage growth, we will strive to provide the appropriate change management for such transitions. We truly appreciate this feedback and have shared it with senior leadership. Our site operations staff make our mission of reaching more patients and advancing clinical research possible; therefore, feedback of this nature is crucial to change. We welcome open dialogue if there are specific challenges or details you would like to discuss further, in which case you are encouraged to contact the HR team at HR@javararesearch.com.

Explore other reviews about Javara

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can’t say enough about this company. It feels incredibly special to be a part of an organization with such an impactful and innovative mission. My coworkers are incredible, there are tons of opportunities for career growth and mobility, benefits/pay is far above average in the industry, and our leaders are inspirational.

Cons

With any new org or even a company breaking norms, there are bound to be growing pains. Many of the poor reviews here are from jaded former employees that were unfortunately laid off years ago… what is failed to be mentioned is that our industry as a whole suffered significantly that year and lay offs took place across most of the industry overall. Not Javara’s fault…. Other networks had to close their doors completely and often laid off exponentially more people

5.0
Jan 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Meaningful mission with best corporate leadership team I have seen in my 10 years in research -Fast-paced challenging environment where you are empowered to grow and push yourself; lots of opportunity to bring your new ideas to the table -Competitive pay and although I have had 5 managers in my 4 years, each one has been exceptional -CEO has an incredible track record and very well respected in the industry, getting to work below her is a privilege -It is a complex business model that is very exciting to be a part of

Cons

-There has historically been a divide between site operations and corporate teams, although communication has improved over time. Some site-based staff feel their perspectives are not always fully heard; however, many corporate team members have direct site operations experience and understand the realities of the work. The organization maintains opportunities for employees to raise concerns and provide input, but engagement with those channels can be inconsistent. There is a strong focus on accountability and high standards, which may not align with every employee’s expectations. -While many people are collaborative and mission-driven, there are times when a small number of disengaged employees create an unproductive tone, and clearer expectations around professionalism, accountability, and respectful communication would be beneficial -Some employees appear checked out and may be quick to blame ‘corporate’ rather than use available channels to raise concerns constructively

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