Don't Bother - Marketing Specialist Kasasa Employee Review

Dear Spartan, Although I am pleased you took time to share your thoughts, I am sorry you are not having an optimal employment experience. No one can improve unless someone is willing to share critical feedback, so thanks for doing so. As you know, Kasasa is a Top 5 Best Places to Work in Austin, and a Top 50 in the US, according to American Banker. In addition to superb products and services, what allowed us to receive such accolades are our Patch Values, one of which is Love (love your colleagues, your company, your clients and their consumers). Although we strive to hold everyone behaviorally accountable to these values, we do hire a cross section of America, and no one is perfect. If your interactions with a couple of people have been negative, I understand. If your experience with all leaders is negative, we probably need to spend some time together discussing your concerns. Feel free to set up some time to confidentially speak with me about the specifics and ideas on how we can addresss your concerns. If you have attended any of our Town Halls or Summit of Peers, am I confident you have heard from Gabe (our CEO) about the importance of our Spartans. We cannot accomplish anything without the Phalanx working as one! Although we never claim to be as strong as our weakest link (we are stronger), everyone is important. Your experience and high level of performance is important, and our value of 5 Star Leadership ask you to challenge anyone or anything that prevents you from accomplishing your goals. If the items you have mentioned bothered you enough for you to share in this forum, I would hope we could meet to discuss ways of addressing your concerns. Lastly, I hope you have seen improvements during your tenure over the last three years. To continue making improvments will require all of us to say something if we see something disallowing us from hitting our goals (a closed mouth is never fed). To that end, I encourage and welcome your confidential feedback. Wishing you a better experience, Milton J. Perkins VP, Human Resources