Avoid at All Costs - Anonymous employee Kore.ai Employee Review

1.0
Nov 3, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some decent people who work here.

Cons

The most toxic culture I've ever experienced. CEO will attempt to embarrass you in front of people. On Dozens of occasions, I witnessed him attack employees' work, their character, their intelligence and more. He promised comp. plans for MONTHS, and they never came. I had to threaten to sue in order to get paid the money Kore owed me. The toxic culture is pushed down to all people here. In my time, the average employee tenure for new hires was less than 12 months.

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Kore.ai Response
2y
Thank you for taking the time to share your feedback. We take feedback very seriously and are always looking for areas that need improvement for our employees. The vast majority of our commission plans have been completed & implemented. If this is still an issue, we would highly encourage you speak to your executive for your specific business unit regarding your concern. They are responsible for this and can assist you right away. We love an opportunity to speak with you and better understand what specific areas could be focused on for improvement. Please feel free to reach out to me directly and thank you for all you do. @ Kristi.Grassley@kore.com

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5.0
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Pros

Good growth opportunities in org

Cons

Can be Chaotic at times

4.0
May 9, 2026
Recommend
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Pros

Great people working there, and a lot of effort to build a great culture.

Cons

Lack of trust combined with lack of support or recognition for the RevOps team. I really enjoyed working there for the team, but the amount of work expected versus compensation and involvement of high leadership on minutiae was limiting. Our team was told what to do, even when we tried to articulate better solutions based on current and previous experiences.

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Kore.ai Response
2w
Thank you for sharing your experience and feedback. While this review reflects a period of significant transition within the organization over a year ago, we appreciate the candid perspective and recognize that there were areas where the RevOps team needed stronger support, clearer ownership structures, and more autonomy in execution. Since that time, the RevOps organization and leadership structure have evolved considerably. We’ve made meaningful changes to how teams collaborate, how processes are designed, and how decisions are made, with a much stronger emphasis on empowering teams closest to the work to drive solutions and improvements. We’ve also invested heavily in operational structure, cross-functional alignment, and clearer accountability to create a more scalable and supportive environment. We’re grateful for the contributions of former team members who helped identify opportunities for improvement during that phase of growth, and we remain committed to continuously improving the employee experience as the company evolves.
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