Benefits and bonuses overshadow poor work-life balance - Store Leader Kwik Trip Employee Review

3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, year end bonus, monthly bonus opportunity Opportunity to advance

Cons

Work life balance is terrible, since Don stepped down the company has gone down hill, higher expectations and lower staff numbers. They don't give enough labor to run the stores the way Don would expect. Over saturated Kwik trip market, they keep building but can't hire for the current stores. Pay for store leaders is not good when we work way over 45 hours a week. Constant turn over for mgmt because the hours are long and the expectations are crazy ridiculous.

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Kwik Trip Response
1w
Thank you for sharing your thoughts. We strive to make decisions that are in the best interest of our coworkers and guests. If you feel there is a situation that should be investigated further, we encourage you to reach out to our Human Resources line at 608-793-6000. Have a great day!

Explore other reviews about Kwik Trip

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong collaborative culture - Team members are supportive, approachable, and willing to share knowledge across functions.

Cons

Seeking more flexibility and consistency for scheduling time to work.

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Kwik Trip Response
1w
Thank you for the sweet review! Kwik Trip would not be the same without our amazing coworkers like you. Have a great day!
1.0
Mar 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a few really great departments within IT that are staffed with kind people. You get a one time stipend of $300 for at home office equipment. There are flex weeks, where you get a half day on Friday. You must still work 40 hours though. There is additional pay for on call work. Documentation is actually very helpful and most people are happy to answer questions.

Cons

The pay is well under the industry standard (despite what they say) and the IT department has high turnover as a result. Many departments with less schooling requirments make far more than IT workers with a college degree (or 2!). Benefits are very horrible: this includes PTO, health care, and outside training opportunities. Drama is rampant here and creates a toxic environment. There are next to no technical questions during the recruiting process, thus there are many underqualified workers in an already understaffed team. There is “productivity tracking” software installed on the computers and management tracks how long you were away from your computer. If you are on a OPT visa, be wary. There are many immigrants being taken advantage of as there is low pay and no opportunity for sponsorship. The company is happy to spend lots for consultants but are unwilling to give promotions or decent wage increases. Many IT workers are hourly to save money. Hourly employees receive 5 less PTO days than salaried coworkers. If you choose to work here, be prepared for it to seriously effect your mental health.

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Kwik Trip Response
2mo
Thank you for leaving us a review. We are disappointed to hear about your experience. If you would like to talk about a specific concern, feel free to reach out to our HR department at 608-793-6000.
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