Good work-life balance but heavy workload for low pay - Guest Service Associate Kwik Trip Employee Review

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and environment

Cons

At times there is a heavy workload for not enough oay

avatar
Kwik Trip Response
3d
Thank you for the sweet review! Kwik Trip would not be the same without our amazing coworkers like you. Have a good one!

Explore other reviews about Kwik Trip

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong collaborative culture - Team members are supportive, approachable, and willing to share knowledge across functions.

Cons

Seeking more flexibility and consistency for scheduling time to work.

avatar
Kwik Trip Response
1w
Thank you for the sweet review! Kwik Trip would not be the same without our amazing coworkers like you. Have a great day!
1.0
Mar 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a few really great departments within IT that are staffed with kind people. You get a one time stipend of $300 for at home office equipment. There are flex weeks, where you get a half day on Friday. You must still work 40 hours though. There is additional pay for on call work. Documentation is actually very helpful and most people are happy to answer questions.

Cons

The pay is well under the industry standard (despite what they say) and the IT department has high turnover as a result. Many departments with less schooling requirments make far more than IT workers with a college degree (or 2!). Benefits are very horrible: this includes PTO, health care, and outside training opportunities. Drama is rampant here and creates a toxic environment. There are next to no technical questions during the recruiting process, thus there are many underqualified workers in an already understaffed team. There is “productivity tracking” software installed on the computers and management tracks how long you were away from your computer. If you are on a OPT visa, be wary. There are many immigrants being taken advantage of as there is low pay and no opportunity for sponsorship. The company is happy to spend lots for consultants but are unwilling to give promotions or decent wage increases. Many IT workers are hourly to save money. Hourly employees receive 5 less PTO days than salaried coworkers. If you choose to work here, be prepared for it to seriously effect your mental health.

avatar
Kwik Trip Response
2mo
Thank you for leaving us a review. We are disappointed to hear about your experience. If you would like to talk about a specific concern, feel free to reach out to our HR department at 608-793-6000.
See reviews by: Helpful|Rating|Date|All