Going downhill - Anonymous employee LCG Inc. Employee Review

2.0
Sep 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work for great clients. Company medical benefits. Diversity. Salary. Teams usually stick together although happening less with new management.

Cons

New COO. What use to be a great company has drastically turned. Now only concerned with profits. Employee satisfaction has noticeably gone down in the past year. New management is untrustworthy. Working overtime is expected with no recognition or compensation. I now have to give the CEO a poor rating since he has allowed the COO to diminish employee happiness.

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LCG Inc. Response
10y
Thank you for taking the time to share your perspective. We do aim to provide every client with top notch service and superior results, and sometimes that requires extra hours and effort beyond the 9 to 5 workday. We also aim to compensate employee dedication to client needs with performance bonuses, incentive pay, and a rewards system for those who have gone above and beyond in their duties. In fact, anyone in the company can make a nomination for these rewards (e.g. GEM Awards) in multiple performance categories. Simply contact HR and they can send you a nomination form. You are correct that the company is its people, and as a commitment to that ideal, we encourage communication regarding areas of improvement. LCG provides multiple avenues for such communication including an employee suggestion box through a third-party vendor (should you wish to remain anonymous), regular roundtable calls with the COO that provide an open forum for discussion of issues important to staff and the company, and an open door policy for direct access to all management at all levels. We stand ready to answer questions and address employee needs, and ask that you reach out directly via any of these channels with specifics so that we can better assess any issues and take appropriate measures to address them.

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Cons

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