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Liberty Mutual Insurance

Engaged Employer

Significant Work-Life Balance Regression - Business Analyst Liberty Mutual Insurance Employee Review

3.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

I have worked for this company for more than a decade, and have been proud to say I have, due to the progressive nature of business operations and increasing focus on employee wellbeing. The people I have worked with have been excellent teammates - hardworking, fair-minded, and knowledgeable.

Cons

The new senior management team is extremely disconnected from the needs of its employees, having recently announced (via a very vague, generic email) that they are instating a return to office mandate for individuals within 50 miles of certain offices. This mandate is sweeping, includes employees who were hired into the organization as remote and employees who were fully remote prior to the pandemic, and comes after the closure of two enormous office buildings (giving us all the impression that remote work would be the norm going forward). The response to this has been unilaterally negative, and the silence from senior leaders had been deafening. My trust in management has been destroyed, and I am unsure if it will ever be restored.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

time off, paid holidays, retirement benefits

Cons

absolutely horrific work environment. Toxic culture and leadership. they are purposely underpaying homeowners claims. Guess they figure for the few that might go to appraisal or suit, they are still ahead of the game. Really sad state to see what the company has become. They at one time strongly believed in paying what is owed and making people whole again. That has all been tossed aside under the current CEO. Absolute disgrace and unethical behavior

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