Lots of Great Changes - Anonymous employee Lumistry Employee Review

5.0
Oct 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We are adding in more accountability and setting up new work frameworks. The company is in a redefining moment that is great to be a part of.

Cons

Change can be hard for some.

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Lumistry Response
6mo
Thank you for taking the time to share this feedback and for being with Lumistry for several years. We’re glad you’re seeing and feeling the benefits of the increased accountability and new work frameworks we’re putting in place. This is very much a redefining moment for the company, and it’s encouraging to hear from Team Members who are leaning into that change and helping shape what comes next. We also agree that change can be hard. Our goal is to support our Teams through it with clearer expectations, better communication, and a stronger connection between our work and the value we deliver to our Customers. We appreciate your encouragement to keep up the momentum. It truly is an exciting time to be at Lumistry, and voices like yours make a real difference.

Explore other reviews about Lumistry

5.0
Jun 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great Austin office location with parking - Good benefits, unlimited PTO (although there are employees that abuses it) - Mostly great coworkers, 90% of colleagues are hard working and enjoyable to be around and care about the company culture and mission. - There is a strategy to move the company forward with new products and changes in process, yes, it is uncomfortable for some that are used to coasting their way through life, but change requires hard work. - Hybrid policy is great, most people come in on Tuesday, Wednesday, or Thursday - Continuous learning and skill development through free access of Udemy - Career growth opportunities, quite a few internal promotions in the last 2 years.

Cons

- With the company spending the last 3 years building new software and features there a lot of changes, expectations, and work. But there are a few employees that are dead weight (abusing hybrid policy, abusing unlimited PTO, logging on after 10/11 AM leading to colleagues having to cover for them) And these are usually the same ones that complain all day. - My manager needs to better manage certain people abusing unlimited PTO, there should not be someone on my team taking 4-8 times as much as others leaving us to cover for them. - Not enough enforcement set on deadlines and expectation on product and feature releases. - Release schedules/milestone often miss, bug issues, lack of robust QE/QA

1.0
Feb 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely 0 pros - don’t trust any of the current leadership or HR replies, Tim the “CEO” is everything but a CEO.

Cons

To put it bluntly, Lumistry is the definition of a rushed and failed product. Endless layoffs over the past 1.5 years. HR department is one business partner, bless her heart - the head of HR and the COO were let go just a couple weeks ago. The full digital marketing team(5+) people were suddenly let go around the same time. Quiet under the rug layoffs without letting other employees know have occurred. Sales team targets small, clueless independent pharmacists that don’t have a single clue what they’re signing up for. More than half of the clients have to break their contracts to even get out of it. Whoever is left is overworked as Tim continues to bring on remote “executives” who I’m sure will end up selling the company. There is absolutely no room for growth within your career at Lumistry. The product has absolutely no room for growth - it never did to begin with. I could go on and on about the slop Tim is running. The Austin office space is about to vanish to go fully remote after waiting months and months to tell employees. There is no money left within the company apart from cutting high end checks and bonuses for the execs. Listen to this review. Listen to the other recent negative reviews. Avoid at all costs!

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