Pros
The dream that this company started with WAS beautiful. Please understand that this review is out of the interest of future job seekers and written because I once had another former employee ask if they should take this job and I made the mistake of saying yes and it was a terrible experience for her as well as countless others. That remorse is what haunted me about this company still.
Cons
I held off writing a review for a long time because I didn't want to hinder my former coworkers from having quality people hired to work with. Now that they're all gone, I pray that anyone considering working here chooses otherwise. #1 Lack of Morality SALES **The company has consistently placed individuals in leadership on the sales team who bypass lead distribution and hand off leads behind closed doors to their "favorite" sales reps. I was privy to this information and when confronted, they explained it was because they were trying to achieve sales goals. New sales reps, BEWARE! **Be prepared to sell products that are incomplete, non-functioning. There's a reason why customers and their sales reps rarely interact after a sale, it's because the customers are rarely happy with the results. You're encouraged to promise the moon, but can hardly provide them New Jersey. SUCCESS/SUPPORT **The company has on frequent occasion, offered bonuses for achieving seemingly insurmountable goals. Through long hours and hard work, success reps would achieve these goals only to have the company balk at their offer and try to settle for lesser compensation. This happened at least twice if not 3 times while I was working there alone PRODUCT DEVELOPMENT **The company will frequently "launch" a product and push to make sales. They'll collect money from customers and then not be able to provide the product because it was never finished. The company won't reach back out to those customers and offer a refund, but instead will wait and hope they'll forget the charges. This is pure theft, and if it weren't that so many pharmacy owners are technologically uneducated about web based products, they'd probably have been shut down by the BBB. #2 Cookie Cutter Environment Be prepared to read from scripts. There are only a handful of people who can voice their opinion and have action taken. The reasoning is that the CEO will change direction so quickly that to your face, he'll say one thing and then be undermined by the rest of the executive team for any number of reasons. Vice versa, the executive team will make a decision and then have that trumped by the CEO. Their solution is to accept ideas, and then ignore them while shaking your hand and saying thank you at the same time. #3 No Growth Opportunities The room for growth at a start up should be plentiful, yet they continue to be force to hire management from external sources. This again is directly related to their unwillingness to hear the highly informed voice of the employee. You WILL be hired over, as it has happened consistently. The squeeky wheel gets replaced.