A Company in Rapid Decline - Anonymous employee Lumistry Employee Review

1.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some genuinely great coworkers, although I would be extremely cautious and do not trust anyone from the South Carolina office.

Cons

Lumistry used to be a company that myself, and several others, were genuinely proud to work for. The culture, mission, remote flexibility, benefits, and employees made it a great environment, and there were truly amazing people throughout the organization before so many were fired or pushed out. Unfortunately, everything changed once new leadership took over last summer. Since Tim became CEO and Brent became CFO, the company has rapidly declined due to what feel like short-sighted, reactive, and self-serving decisions that have gutted the company internally. Institutional knowledge has been lost, morale has completely plummeted, turnover has skyrocketed, and favoritism and nepotism appear to matter more than actual performance or experience. Communication from leadership lacks transparency, trust across the organization has deteriorated, and employees are expected to take on more work with less support while leadership continues making damaging decisions that seem disconnected from the reality employees face every day. I personally felt undervalued, targeted, and deeply unappreciated despite the amount of effort and contribution I gave to the company. There was little meaningful opportunity for growth, recognition for hard work felt nonexistent, and the overall environment became exhausting and discouraging. Insurance costs increased significantly, PTO and benefits became recurring concerns, and many employees no longer felt secure or respected. It is genuinely sad watching what was once a strong company with a meaningful mission turn into an unstable and toxic workplace. At this point, Tim and Brent seem to be doing an excellent job driving the company into the ground, and from my perspective, Lumistry is not heading in a positive direction whatsoever. DO NOT waste your time dealing with this company and STAY CLEAR from working with any of these people.

Explore other reviews about Lumistry

5.0
Oct 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We are adding in more accountability and setting up new work frameworks. The company is in a redefining moment that is great to be a part of.

Cons

Change can be hard for some.

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Lumistry Response
6mo
Thank you for taking the time to share this feedback and for being with Lumistry for several years. We’re glad you’re seeing and feeling the benefits of the increased accountability and new work frameworks we’re putting in place. This is very much a redefining moment for the company, and it’s encouraging to hear from Team Members who are leaning into that change and helping shape what comes next. We also agree that change can be hard. Our goal is to support our Teams through it with clearer expectations, better communication, and a stronger connection between our work and the value we deliver to our Customers. We appreciate your encouragement to keep up the momentum. It truly is an exciting time to be at Lumistry, and voices like yours make a real difference.
1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. Some really great people work there still and used to work there.

Cons

Burnout is everywhere. Priorities constantly change, expectations are unclear, and people are expected to just figure it out. Deadlines are missed because teams are pulled in too many directions at once. Layoffs and restructures happen so often that uncertainty becomes part of the job. Decisions feel rushed, communication is poor, and every new change seems to create more work and more stress. Benefits have steadily gotten worse while workloads continue to increase, and meaningful raises are hard to come by despite taking on more responsibility. Leadership says a lot of good things, but it's hard to take those messages seriously when people are constantly stretched thin, burned out, and worried about what's coming next.

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