Great Company with growing pains in launching new software - Anonymous employee Lumistry Employee Review

5.0
Jun 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great Austin office location with parking - Good benefits, unlimited PTO (although there are employees that abuses it) - Mostly great coworkers, 90% of colleagues are hard working and enjoyable to be around and care about the company culture and mission. - There is a strategy to move the company forward with new products and changes in process, yes, it is uncomfortable for some that are used to coasting their way through life, but change requires hard work. - Hybrid policy is great, most people come in on Tuesday, Wednesday, or Thursday - Continuous learning and skill development through free access of Udemy - Career growth opportunities, quite a few internal promotions in the last 2 years.

Cons

- With the company spending the last 3 years building new software and features there a lot of changes, expectations, and work. But there are a few employees that are dead weight (abusing hybrid policy, abusing unlimited PTO, logging on after 10/11 AM leading to colleagues having to cover for them) And these are usually the same ones that complain all day. - My manager needs to better manage certain people abusing unlimited PTO, there should not be someone on my team taking 4-8 times as much as others leaving us to cover for them. - Not enough enforcement set on deadlines and expectation on product and feature releases. - Release schedules/milestone often miss, bug issues, lack of robust QE/QA

Explore other reviews about Lumistry

5.0
Oct 14, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We are adding in more accountability and setting up new work frameworks. The company is in a redefining moment that is great to be a part of.

Cons

Change can be hard for some.

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Lumistry Response
6mo
Thank you for taking the time to share this feedback and for being with Lumistry for several years. We’re glad you’re seeing and feeling the benefits of the increased accountability and new work frameworks we’re putting in place. This is very much a redefining moment for the company, and it’s encouraging to hear from Team Members who are leaning into that change and helping shape what comes next. We also agree that change can be hard. Our goal is to support our Teams through it with clearer expectations, better communication, and a stronger connection between our work and the value we deliver to our Customers. We appreciate your encouragement to keep up the momentum. It truly is an exciting time to be at Lumistry, and voices like yours make a real difference.
1.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. Some really great people work there still and used to work there.

Cons

Burnout is everywhere. Priorities constantly change, expectations are unclear, and people are expected to just figure it out. Deadlines are missed because teams are pulled in too many directions at once. Layoffs and restructures happen so often that uncertainty becomes part of the job. Decisions feel rushed, communication is poor, and every new change seems to create more work and more stress. Benefits have steadily gotten worse while workloads continue to increase, and meaningful raises are hard to come by despite taking on more responsibility. Leadership says a lot of good things, but it's hard to take those messages seriously when people are constantly stretched thin, burned out, and worried about what's coming next.

4
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