Pros
Great discount on clothes Some lovely coworkers Some flexibility with scheduling
Cons
Brand culture is oriented towards the image of the "madewell girl" who is, according to the models who represent the brand image, skinny, clear-skinned, well heeled and fully accessorized, probably white, etc... During my time at the store, the two black women on staff left the company dissatisfied, and there are currently no black employees at the store. As a curvy woman, I was flattered to be invited to interview while shopping in-store (also I have found that a good many of their products do flatter my body, though I'm a size 10-12 and nearly pushing the edge of the largest sizes available through the company). If I show up without much makeup, or jewelry/accessorizes d to compliment the "base" of my outfit, there is a 100% chance that management will ask me if I'm feeling okay. When I do wear makeup, I'm rewarded with compliments. Associates are encouraged to purchase styles from the latest collections and sometimes required to participate in "fit sessions" which involve trying on pieces and displaying the looks to your manager, who might photograph you/display the image in the staff hallway/send it to corporate. Associates are commonly referred to as "girl" by management in a patronizing manner. "Hey girl! Can you clean the bathroom? Thanks lady!" This creates an environment where gender and age are compounded to homogenize and put down employees. Finally, the company is extremely environmentally unfriendly. Every piece arrives individually wrapped in layers of plastic, which are unwrapped and discarded. Then, in order to fulfill online orders, the merchandise is wrapped again in individual plastic sleeves and sent out.