Working at Corporate - Production Assistant Madewell Employee Review

2.0
Feb 19, 2020
Recommend
CEO approval
Business Outlook

Pros

-flexibility working from home -bring your dog to work friday -22 days of PTO

Cons

Honestly, the cons outweigh the pros TREMENDOUSLY. -extremely low pay. Working in fashion is already an industry that does not pay well but here at Madewell, it is shameful. While i was there a request for a raise had been made 4 times within a year and still never received a clear answer or direction on when that would happen. -Upper management is not held accountable for structural failure. -there is serious favortism in this company, very caddy-like environment -you are expected to work long hours yet are reprimanded when managers ask why you are working so late as an assistant -there is a huge disconnect between merchandisers and production. Production is expected to answer all emails immediately when merchandisers will go weeks without proper response or updates Overall, an unpleasant work environment masked by "cute decorations" and "lifting women up" marketing. Hardly being lifted up by

Explore other reviews about Madewell

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful benefits, easy environment, opportunity to grow

Cons

Growth track can be slow depending on market

1.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product on clothes and accessories

Cons

My experience at Madewell in Bethesda has been deeply concerning due to the management (Beth-Distrct Manager, Brandee-Store Manager and Priscilla-Assistant Manager) at this location. The leadership culture is unprofessional and, at times, openly hostile toward associates. Employees are not treated with basic respect, and the work environment feels tense and unsupportive. Communication from upper management to store staff is frequently dismissive, disrespectful, and lacking accountability. Concerns raised by associates are often minimized or deflected rather than addressed constructively. There is a troubling pattern of behavior where employees may feel invalidated or misled when attempting to speak up, which creates a culture of fear rather than trust. This location urgently needs stronger leadership, clear accountability, and a commitment to treating employees with dignity and professionalism. Prospective employees should approach with caution and be aware of the workplace dynamics.

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