If it's a "family" it's a toxic and dysfunctional one - Content Marketing Manager Madwire Employee Review

2.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

A free donut on Friday morning. Every other perk has been stripped away.

Cons

It baffles me that the leadership team can even talk themselves into thinking they are maintaining a "great place to work." Great? Would a great company continue to strip down benefits to self-funded programs such as high-deductible HSAs (nothing else offered) and 401(k)s with no company match. Whould they take away guaranteed PTO to "unlimited" based on performance.? Would creatives and production staff be pitted against each other in a rating system to simply get more work out of them? Would they EVER compare their employees to "indentured slaves" during a company-wide meeting? Would a great company choose their profit margin during a pandemic over the welfare of their employees and IMMEDIATELY start furloughing people? They don't deserve the accolades and have lost all respect in their industry. Sad thing is, when they are told this they respond with a high-school chant that (regardless) NOBODY IS BETTER! The facade of the company is that everyone is happy and have all the opportunity in the world. Fact is, it's hard to work there. Especially if you're not in the inner circle -- a small group of people who now wear golden shackles along with their plastered-on, Kool-aid-stained grins. They only wave the company flag because they are afraid of losing the coziness they have come to enjoy at the expense of the masses. I started Madwire when they actually cared. When it was a dynamic, fun, and vibrantly growing place and I hoped to retire from there. But now, it's referred to as a "hellscape," an "orange-hued prison," and a "toxic hellhole." So I hope that Glassdoor and others look twice at ever honoring Madwire with another award for being a place where professionals want to work. It's just not true and they have a long way to go to work their way back there. They wouldn't know loyalty, integrity, or what it means to be "family" if it knocked on their very expensive front doors.

avatar
Madwire Response
5y
We will continue to work hard to get better and pursue our mission of helping small businesses grow. Which we feel makes the world a better place. At Madwire, we believe we have great people from the top down that care deeply about our team and our clients. With the pandemic, we've been fighting every minute of every day to protect as many jobs as possible. We all have been working tirelessly to support our team and our clients and will continue to do so. We're sorry to hear about your experience. Regretfully, we hope the experience gained here, both good and bad, will set you up to make an incredibly positive impact in your next role. The entire Madwire® team wishes you the absolute best as you seek your next opportunity.

Explore other reviews about Madwire

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I truly love my job here at Madwire. The culture at Madwire is excellent, and they really do prioritize ensuring you feel cared for and supported, not just professionally but also relationally. The leadership in the Marketing Success Manager department is filled with highly experienced marketing professionals who provide a wealth of wisdom and knowledge from business leadership, development, psychology, and marketing. Madwire truly is at the cutting edge of marketing, continually striving to bring new product offerings to clients while staying competitive in the industry. In this job, I have been continuously pushed to grow and improve myself in many ways, and am better because of it. I'm extremely thankful for this job and can see myself staying here for the foreseeable future.

Cons

This job is hard. It's extremely fast-paced and requires a high degree of organization, grit, and dedication to find success. For me, I thrive being pushed and spurred on to be the best version of myself, but the taxing nature of this job is not for everyone. You will learn so much about marketing, business, psychology, etc. but you will feel overwhelmed at times.

2.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Okay pay, good enough experience to add to a resume, fully remote optional for SOME positions

Cons

So many. -High pressure and no reward for working hard -Endless hoops to jump though for using “unlimited” PTO -Micromanaging encouraged -Culture is very cult-like -They lie to clients about “custom products” -Benefits are crap and expensive

5
avatar
Madwire Response
1mo
Thank you for sharing your perspective and for the years you spent at Madwire. We’re glad you found value in the experience, compensation, and remote flexibility. While we strongly disagree with several of the characterizations in your review, we recognize that Madwire’s fast-paced, evolving environment is not the right fit for everyone. We care deeply about our people, our clients, and creating opportunities for growth, and we’ll continue working to improve as a company. We appreciate your feedback and wish you the best moving forward.
See reviews by: Helpful|Rating|Date|All