Great Place to Work! - Anonymous employee Massage Envy Employee Review

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive culture Great coworkers Receptive management/owners Opportunity to make good money Good benefits

Cons

No health insurance Have to turn away massage clients due to lack of availability

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Massage Envy Response
1mo
Thank you for your positive review. We're thrilled to hear that your experience as an employee in a Massage Envy franchised location is a positive one.

Explore other reviews about Massage Envy

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

As the Business Manager for Massage Envy In Dr. Phillips. I’ve had the opportunity to see firsthand how much our team truly cares about both our clients and each other. What makes this workplace special is the culture of support, growth and collaboration that exists every day. Leadership is supported by the Franchisee so much which fosters an environment focused on personal and professional development. Our providers are passionate about helping clients feel their best and making rewarding contributions to the clinic. I’m proud to be part of a team that prioritizes wellness, professionalism and genuine care in everything we do.

Cons

The technology can be challenging when they do updates on services and protocols. Also there are a lot of location in our area which makes it hard to stand our as an individual location.

1.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I can not think of any pros and that will never change. Just find a better place to work and don’t submit to a corporate contract that has the potential to last 10 years in some circumstances.

Cons

As a therapist, I experienced very unethical work situations including front desk and management lying to clients about me being injured due to mistakes they made in scheduling. At one point the location I worked at had a big roach infestation where I had a roach run a crossed my massage table before brining a client back. As I said before, not this place isn’t clean. It was so bad I witnessed a former employee walk out over it. Massage envy has a 6 page, very unethical non compete that you have to sign before working. Parts of it says I can not work with any former co workers for 10 years after leaving. It states after leaving your unable to work in your home county. I witnessed multiple therapist leave go work a mile down the road from massage envy and work with 3 former coworkers all in one spa. The treatment I faced when I left was the most unfair, unethical, unprofessional experience I will ever have. And now, a month after I’ve left, the owner is asking I sign more paperwork limiting me even more…. Not to mention the drama between co workers being ridiculous and management allows therapist to go out the back door and smoke pot and then it smell smells in the clinic. Incident reports were made, but nothing was ever done to that therapist. Never, never work at any massage franchise especially this place.

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Massage Envy Response
2mo
As a whole, we believe franchisees aim to deliver a positive experience to their employees and we recognize that you didn't feel you received that. Locations are independently owned and operated, so the employment experience that each provides is unique. If you'd like to share any additional details with us via email to meemployeebrand@MassageEnvy.com, we'll pass them along to the franchisee.
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