Inauthenticity, Immature and Unskilled Leadership, Infighting, Burn out - Worked In IT Department Medical Solutions Employee Review

1.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote Unlimited PTO (challenges however as it is not managed appropriately)

Cons

DEI efforts appear to be merely for show, marked by concerning and ignorant language. There is a noticeable lack of financial commitment to DEI activities, and diverse teams are non-existent. There is a pervasive presence of internal conflicts, and the leadership team lacks substantial alignment. Ambiguity regarding responsibilities is widespread, causing undue stress, along with significant delays and outright failure. This ambiguity also results in frequent micromanagement from various sources which hinders progress and causes significant damage to relationships. The company culture, despite being professed as a "family," is inauthentic, if you do not live in Omaha, you will be treated differently. Across the organization, there is a deficiency in skills, particularly among senior leaders who have not pursued further education and lack initiative or responsibility for learning. The organization suffers from a significant lack of baseline processes, tools, and frameworks, lagging significantly behind technologically. This technological lag results in inefficient internal operations, confusing and overwhelming communications, and loss of revenue/clients. Furthermore, job security is a perpetual concern, as the company will engage in job cuts at the end of the year to meet budgetary goals, tossing 'valued family members' out the door and leaving remaining employees, who have been through or are near burn-out, to shoulder additional and significant responsibilities.

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Medical Solutions Response
2y
We're so sorry your experience didn't match your expectations and the employee experience we are committed to at Medical Solutions. If you are open to a conversation, we would like to connect with you to understand your concerns better. Please reach out to talentmanagement@medicalsolutions.com.

Explore other reviews about Medical Solutions

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay good work location

Cons

Not permanent position for jobs

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had the opportunity to work with and interact closely with the HR team, and I can honestly say they are one of the strongest groups I’ve experienced in my career. They are responsive, thoughtful, professional, and genuinely care about employees while also supporting the business in a balanced and practical way. What stands out most is their willingness to listen, communicate transparently, and stay engaged during both good times and challenging moments. They don’t just operate as a policy function that they work hard to create connection, solve problems, support leaders, and improve the employee experience overall. The team is approachable, collaborative, and committed to continuous improvement. Whether it’s talent development, employee relations, benefits support, onboarding, or leadership coaching, they consistently show up with a positive attitude and a solutions-oriented mindset. No organization is perfect, but this HR team truly cares, works hard, and strives to do the right thing for people and the company.

Cons

Overall, the HR team is supportive, professional, and genuinely committed to helping employees and leaders navigate challenges. They work hard, communicate well, and care about creating a positive employee experience. Like many growing organizations, there are times when processes can feel a bit inconsistent or slower than expected, especially during periods of change or high volume. However, the team is receptive to feedback and continues to evolve and improve. What stands out most is that the people in HR are approachable, well-intentioned, and willing to partner to find solutions rather than simply enforce policy.

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