Overwork, under payed, micro-manage environment - Call Center Representative Michigan State University Federal Credit Union Employee Review

Working at MSUFCU has been an incredibly rewarding experience. The work is fast-paced, innovative, and always evolving which keeps every day exciting. Leadership is forward thinking and truly invests in employees through AMAZING benefits, education and growth opportunities, and a strong focus on work-life balance. Having an onsite cafe at the headquarters, a workout facility and coworkers who genuinely feel like family make it an even better place to work. I hope to retire from here as it's the best job that I've had.

fast-paced with new projects all the time

You will meet some great co-workers and friends, they do generally employ good people.

You will meet wonderful human beings but this company will take advantage of you and their kindness in every single way you can possibly imagine. They do not care about their people, on a simple fundamental level. I went through a very difficult experience here (in short, I was sexually assaulted by a fellow employee at a company event) and they never did a single thing to support me, and instead blamed me for it for a very long time. Years later, I tried to hold them accountable for their part in what happened to me, and instead, they let me go for being “difficult”. Truly, my near 5 year experience at this company was traumatic, and I actively encourage loved ones to not seek MSUFCU out as an employer or lender. I have never trusted a company less. MSUFCU wants you to be a robot, and come in and hit impossible metrics, day in and day out. Have any other experience other than “I love the credit union”, then get out.