Balance of good and bad... - Hosting Mitratech Employee Review

3.0
Mar 27, 2018
Recommend
CEO approval
Business Outlook

Pros

I waited for about 2 months after leaving Mitratech to reflect on this so that I could be thoughtful. I worked for Mitratech for about 6 years and left to go to another company. I miss some things. I miss a lot of good people. I don't regret leaving. Almost every negative thing I would say has a positive side and vice versa; often they are two sides of the same coin. Each person who reads this probably ought to think carefully about how to weigh the benefits and consequences of working for Mitratech. 1. If you have a lot of energy and passion you will have an opportunity to do good work at Mitratech! With that said there is a good chance that you will feel overworked. 2. The company tries hard to build an open and fun culture. This really helps team building. Unfortunately for some people (working under deadline) these events become a distraction and/or an annoyance. 3. The company really tries to maintain a leadership position in the enterprise legal market. On the upside this should ensure profitability for the foreseeable future; but it often leads to radical shifts in project prioritization and chaos among the technical teams while the sales team and leadership are off chasing dollars. 4. Mitratech does do a lot of promotion from within, so if you see yourself in a management role this is not a bad place to be! But a consequence of this does seem to be some problematic internal politics (jealousy, favoritism, good engineers turning into mediocre managers). 5. Mitratech is pretty open-minded when it comes to HR policies and sometimes this forward thinking approach works (remote work policy is pretty good). Sometimes it has mixed outcomes ("unlimited PTO") and sometimes it leads to terribly counterproductive ideas ("open office plan" ... Did I mention how great working remotely is?) 6. There are some very smart people working for this company and it is a good place to learn! On the other hand the amount of support for formal training varies from department to department and company-wide needs to be strengthened. 7. It's based in Austin! With that said, Austin has some really awful traffic (again, remote workong policy!) and it is no longer as affordable as it used to be. In conclusion I think Mitratech is a great place to work for young people out of school or starting in IT/software development. As one gets older though the negatives will start to outweigh the positives. Most people I started with 6 years ago are gone. A few people have stuck around longer (including some really brilliant guys) but most folks have moved on.

Cons

Here are the few downsides I see which are not offset by their corresponding positives: 1. Mitratech has not always treated employees with the respect they deserve after mergers/acquisitions. 2. The company is owned by private equity, and the quality and decency of the leadership largely depends on the priorities of ownership. This leads to a significant degree of job insecurity for anyone potentially "redundant." It also leads to some staffing and resource shortages. 3. While I doubt that Mitratech will be "digital roadkill" anytime soon, the leadership priorities often seem a little too reactive; I often felt that we were just "treading water" in terms of quality and innovation. Enterprise software is by its nature boring; it's hard to stay enthusiastic in that sort of environment. 4. You are working (directly or indirectly) for lawyers. Google "lawyer jokes" if my point here is not clear. 5. Pay and benefits could be better.

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Mitratech Response
8y
Thank you for the very thorough and balanced review. We realize the pace at which we work can be difficult for some and a 'must have' for others. For that reason, we know we may not be the employer of choice for all. I think many Austinites would agree on the traffic. It's certainly a negative if you commute. We realize we aren't perfect when it comes to acquisition integrations, but we certainly do our best to have employee inclusion as a goal of any such event as well as try to incorporate cultural items from the acquired company into Mitratech where we can. This will continue to be an area of focus in every future acquisition as well (yes, there have been many) and we'll continue to learn and adjust after each one. Once again, thank you for posting such a thorough review. It is certainly appreciated. Best of luck to you!

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Pros

Great leadership Benefits True unlimited PTO

Cons

Pay could be a little higher per industry standard

1.0
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Pros

Nice co-workers and a generally supportive peer-level environment. Remote work provides flexibility and helps with work-life balance. Mitratech also has a large client base and is a well-known player in the compliance and legal technology space, which provides good exposure to enterprise customers and established products.

Cons

Stressful would be an understatement. Compensation often felt below market value for the workload and expectations. The management culture felt very clique-oriented, and advancement opportunities seemed heavily dependent on relationships rather than performance. On the sales side, there was a high level of micromanagement throughout deals, which made it difficult to work autonomously. Wins were rarely celebrated because the focus immediately shifted to the next deal in the pipeline.

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