I thought this would be where I'd retire from...not the case now - District Sales Manager NAPA Auto Parts Employee Review

2.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

I had the best customers in the world. They were not only customers they became like family. My counterparts were also friends.

Cons

Motivation by intimidation. Management of DC treats you like they own you. Constant brow beating, they have no plan, no professionalism at all. They use professional sales people to move stores and build shelves as if they are temp labor. If the upper management like Mr.Gallagher knew how they did things he'd clean house.

Explore other reviews about NAPA Auto Parts

5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Private jobber owned napa auto

Cons

No recognition fight for pay

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The hours are great compared to Autozone or O’reilly, the pay is much better compared to other auto parts retailers too. Anyone who complains about Napa Auot Parts doesn’t know what it’s like to work for their competitors. Unless you work for independent Napas I know their pay is different from corporate but I feel like this company actually cares about their employees and treats them fairly in regards to pay, and working here is much better and has a better work life balance compared to other retailers which is a plus. I can see myself making this a career and staying long term I love my job and what I do.

Cons

Tams sucks and catalog sucks, thats literally my only complaint about this company they need to upgrade the whole system and the way they do inventory and everything with regards to technology.

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