Low Morale, Poor Management - Anonymous employee National Restaurant Association Employee Review

New management treats anyone who has been there for more than a few years as "old timers". Just because you have been there for 20 years, doesn't mean you are washed up or out of ideas. It means you have dedicated your life to this industry. Employees are treated like children. Verbal abuse is rampant and gaslighting is the norm. Everyone sees it, but no one seems to care much about doing anything about it. Lashing out and public beratement are acceptable practices. Roles and positions are intentionally unclear; the only way they can keep people on edge is to never provide direct leadership or goals. Praise is minimal. "It's your job." Many teams were in Chicago for the board meeting/Restaurant Show for 8 days straight, working 18 hour days and giving up weekends. When we asked about comp time, the response was we are "acting entitled" and this is an expectation. No comp time was awarded. People are fleeing, some without jobs lined up. Interestingly enough, all these "weak links" are landing better. The brain drain and depletion of institutional knowledge has been moving at a rapid clip.