Where do I even start? While OSH has such an inspiring, innovative mission, they do not treat their employees well at all. The culture has absolutely tanked over the past several years. They try to use excuses as to why it's so bad, riding on the "we're a start up!" excuse when it's not really a start up anymore. They try to even borderline brainwash employees into being grateful for working there when everyone is constantly overworked and severely underpaid, while leadership and execs are overpaid and get fat bonuses.
Turnover is high, in the 40% range. This is not made up for this review, I have seen the actual numbers. If you do not have an MBA from an Ivy League school or know one of the higher-ups, you likely won't progress very much in the company and will get paid 10-20K under market easily. They will promise to pay you more, but they never will. Most people do multiple jobs to cover for all their colleagues leaving, or because the company just doesn't want to hire more people because everyone works so diligently and won't let anything drop. So they continue to understaff and underpay in hopes that they can get away with it for as long as they can before someone quits.
There is no process anywhere. The risk of compliance issues from our medical side through our IT and HR is high. You get constantly asked to circumvent process because leadership wants to move fast and not do things correctly, because it "gets in their way to be agile". You get berated if you try to hold anyone accountable to process. If you start digging into the details of any department, the ugly reality of how things are run begin to show. This isn't the employees' doing, high up leadership pushes management and employees to have to constantly skip processes and find workarounds to make things work because they want things done at breakneck speed. It's not uncommon to get asked to drop important things to work on some "urgent" project for leadership within 24 hours, only for it to get glanced at for a second in their meetings.
It's honestly such a shame how this company has evolved. The mission, what OSH does, and a lot of the individuals that work there are tremendous. Leadership has either stopped caring or never cared in the first place and is only trying to push everyone to their limit until they can get bought out and leave. They have hired a lot of new leadership that has come in and tried to "fix" things but have screwed things up more. There is so much potential and a lot of us saw it, which is why we joined the organization. But that potential is dwindling, and it'll only really benefit the executive leadership at this point if it pays out.
