Makes Titanic Look Like a Success Story - Director Odeko Employee Review

1.0
May 20, 2023
Recommend
CEO approval
Business Outlook

Pros

The customers seemed really great. Independent coffee shops.

Cons

They say they are a tech company but in fact they are a distribution company and they're not even doing that well based on customer feedback. Leadership: If leadership is an art, then these folks are scribbling stick figures with crayons. One of the leaders on the supply side is actually running the company. Hired a bunch of their Amazon buddies. Get ready for regular gaslighting in meetings and anxiety inducing group slacks. A masterclass in creating a toxic culture. The amount of new initiatives and constantly shifting priorities is nauseating. Although, it really doesn't matter in the end because adding additional revenue streams with all these new initiatives is like rearranging the deck chairs on the Titanic. To summarize: If you're looking for a workplace where leadership is a comedy of errors, where the culture is as toxic as a Chernobyl tour, and where shifting priorities is the company's favorite sport, then look no further. (Love the 5 star reviews from the people team though- can't blame them for trying)

Explore other reviews about Odeko

5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Start up mindset letting you explore ideas and execute on them

Cons

Not a great fit for employees that are not open to change

1.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is decent if you slack off enough but I valued my market too much to do what the others do.

Cons

My time at Odeko was deeply disappointing, and I would not recommend the company to prospective employees. While the mission is presented as people-first and community-driven, the internal reality does not reflect those values. Leadership frequently lacks transparency, accountability, and consistent communication. Expectations are often unclear or shifting, yet employees are still held responsible for outcomes that are outside of their control. There is a strong disconnect between upper management and the realities of the field. Feedback from frontline employees is rarely acted upon, and concerns about operations, client relationships, or internal processes are routinely dismissed rather than addressed. This creates an environment where problems persist, morale declines, and burnout becomes common. Career growth and development are frequently promised but inconsistently delivered. Advancement opportunities feel arbitrary, and recognition is often tied more to optics than actual performance or impact. Compensation, incentives, and commissions lack clarity, which fosters frustration and distrust. The culture can feel transactional rather than supportive. Despite heavy workloads and high expectations, employees are not given the tools, authority, or support needed to succeed. When issues arise, blame tends to travel downward instead of being addressed at the leadership level. Ultimately, Odeko struggles with alignment between its branding and its internal practices. Until leadership prioritizes transparency, listens to its employees, and creates sustainable systems instead of reactive ones, I would strongly caution others against working here

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