High franchisee turnover (that they have learned how to hide) high employee turnover, enviroment is touted to be supportive from the business model itself to training and general office support. This is all smoke and mirrors. I know this company very, very well and this review is not coming from a place of being sour or disgrunteled. This is the plain truth. The owner has someone keep an eye out for negative online reviews in order to rebuttle, have them removed, etc. Emails were frequently sent admonishing anyone who would post a negative review and people have been directed to take them down or go online to write positive ones . Franchisees and employees/contractors are admonished on a regular basis on a variety of topics - usually things that should not even be issues. I have personally witnessesed Patrice talk to people (myself included) as if they were scum. This company has been through more VPs, Contractors (very few, if any, actual employees) and Franchisees than I have ever seen. It is not uncommon for commissions to be paid VERY late with the excuse that the check was lost in the mail or other excuses. aAlmost everyone I talked to from P&A - dozens and dozens of people - have said Patrice and her team are sweet as pie until the check is written - then they see what a hell hole they have joined. Last, people post on this site and others anonymously because Patrice and her team will make your life a living hell. Seriously. I beg you, please don't rely on just my review. RESEARCH this company and leave no stone unturned!