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Patrice & Associates

Engaged Employer

Patrice & Associates reviews

4.7

91% would recommend to a friend

(244 total reviews)

Jason Miller

100% approve of CEO

83% positive business outlook

Patrice & Associates has an employee rating of 4.7 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Patrice & Associates employee rating is 23% above average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

244 reviews
1.0
Dec 30, 2014

Keep your Money and Run!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As long as you don't disagree with Patrice, you will do fine.

Cons

Patrice puts on a good face to get franchisees in the door. I have witnessed so many not make it. After training she tends to turn on them being very negative. So many times I am told she is very rude and mean. Her corporate recruiters do sloppy work and I received repeated complaints by the franchise community. When I brought them to her attention - she was verbally insulting - keeping in mind I train to follow the system but not enforce it within her own office. A tenured recruiter is especially obnoxious about franchisees and Patrice allows him to get away with it. The franchisees are held to a higher standard and expected to follow the system and her own recruiters do not. I believed in this company in the beginning but as time went on - and her greed grew - I only stayed for "my franchisees". I worked my way up from a recruiter to training, client development, work with the franchisees/external recruiters in the Manager role and was there over 2 years. I had a amazing relationship with the franchisees who held me in the highest regard. I even had a voice mail one morning (- you are the best person in this role they ever had) . I have experienced her embarrassingly disrespect former business associates, and clients. In fact, the Last Straw was when she emailed me asking me to have my daughters "pretend to be franchisees and post on GlassDoor and say good things about her/company". Are you kidding me?!! I had planned to seek a new job but due to a diagnosis of a very serious medical condition I stayed with promises of support. In July 2014 Patrice did a 180 and by time of my surgery in September - denied my 3 weeks of leave, the promised and agreed upon "work while recovering from surgery" and 2 days before surgery - Patrice terminated my internet access and forced me to return my 'work at home' laptop. Filed unemployment only to find she had cheated me out of my salary and her retort was "you don't have it in writing" so this again confirms her spoken word isn't to be trusted. I chose to Forgive her and have been blessed with an amazing new employer who supports me 1,000,000%. If she can turn on a committed employee can you imagine what she will do to a franchisee? Note that prior to my diagnosis, she has posted very highly of me on LinkedIn.

avatar
Patrice & Associates Response
11y
We upheld the letter and spirit of all laws in dealing with this employee. And our actions went beyond our core values of respect, excellence, service and teamwork. We wish her the best.
1.0
Apr 17, 2017

Unethical and illegal

Recommend
CEO approval
Business Outlook

Pros

Good training for non-Recruiters looking to get into the business (except for the issues below, trainees may be taught that certain things are legal when they are not). Apart from the legal issues, the system generally works if you work it.

Cons

I joined Patrice and Associates as a franchisee, as it seemed like they had a good system and existing clients. I wanted to recruit without as much business development hassle. But after paying for training, I discovered that they were advising their trainees to find out how old candidates are and actually post that in their applicant tracking system. Since many of their clients are looking for a certain "vibe" when hiring, P&A screens for that vibe, essentially pushing their age discrimination down to P&A. This is something any credible and professional recruiting agency will refuse to do, yet P&A does it to placate their clients. After suggesting that this practice was illegal, my complaints were ignored and my support as a franchisee dried up. I left the firm because I couldn't be associated with the illegal practices, and I was promised that I'd be paid commissions owed. But no. No commissions were paid, even after I asked Patrice Rice (the owner) personally to keep her promise. This was a very disappointing experience, and I hope that franchisees aren't caught in an enormous class action lawsuit.

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Patrice & Associates Response
8y
This posting is completely false. We do not ask the age of candidates, we do not even ask the date someone graduated from school, we only go back in job history 10 years. We are 100% compliant with all EOE regulations in both the spirit and the letter of the law. We do not include anything whatsoever in the candidate's resume that reveals any information which could be considered discrimination. This is what we teach in class, every franchisee signs an acknowledgement of the EOE regulations and is taught to adhere to the regulations.
1.0
Oct 4, 2014
Recommend
CEO approval
Business Outlook

Pros

The opportunity to build business with good client companies, opportunity to sharpen business skills, interviewing skills, and sales skills.

Cons

High franchisee turnover (that they have learned how to hide) high employee turnover, enviroment is touted to be supportive from the business model itself to training and general office support. This is all smoke and mirrors. I know this company very, very well and this review is not coming from a place of being sour or disgrunteled. This is the plain truth. The owner has someone keep an eye out for negative online reviews in order to rebuttle, have them removed, etc. Emails were frequently sent admonishing anyone who would post a negative review and people have been directed to take them down or go online to write positive ones . Franchisees and employees/contractors are admonished on a regular basis on a variety of topics - usually things that should not even be issues. I have personally witnessesed Patrice talk to people (myself included) as if they were scum. This company has been through more VPs, Contractors (very few, if any, actual employees) and Franchisees than I have ever seen. It is not uncommon for commissions to be paid VERY late with the excuse that the check was lost in the mail or other excuses. aAlmost everyone I talked to from P&A - dozens and dozens of people - have said Patrice and her team are sweet as pie until the check is written - then they see what a hell hole they have joined. Last, people post on this site and others anonymously because Patrice and her team will make your life a living hell. Seriously. I beg you, please don't rely on just my review. RESEARCH this company and leave no stone unturned!

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Patrice & Associates Response
11y
I know who this former employee is and fully expected a negative post on this site. All I can tell anyone reading this is I have employees who have been with me for 3 and 4 years and many franchisees who have been with me for 3 to 5 years with several who have renewed their agreement for another 5 years. If even 10% of the above post were true I would not have tenured employees or franchisees in my organization. I do wish the poster well and hope you can find happiness in another position.
Viewing 1 - 3 of 244 Reviews

Glassdoor has 273 Patrice & Associates reviews submitted anonymously by Patrice & Associates employees. Read employee reviews and ratings on Glassdoor to decide if Patrice & Associates is right for you.