Pros
As long as you don't disagree with Patrice, you will do fine.
Cons
Patrice puts on a good face to get franchisees in the door. I have witnessed so many not make it. After training she tends to turn on them being very negative. So many times I am told she is very rude and mean. Her corporate recruiters do sloppy work and I received repeated complaints by the franchise community. When I brought them to her attention - she was verbally insulting - keeping in mind I train to follow the system but not enforce it within her own office. A tenured recruiter is especially obnoxious about franchisees and Patrice allows him to get away with it. The franchisees are held to a higher standard and expected to follow the system and her own recruiters do not. I believed in this company in the beginning but as time went on - and her greed grew - I only stayed for "my franchisees". I worked my way up from a recruiter to training, client development, work with the franchisees/external recruiters in the Manager role and was there over 2 years. I had a amazing relationship with the franchisees who held me in the highest regard. I even had a voice mail one morning (- you are the best person in this role they ever had) . I have experienced her embarrassingly disrespect former business associates, and clients. In fact, the Last Straw was when she emailed me asking me to have my daughters "pretend to be franchisees and post on GlassDoor and say good things about her/company". Are you kidding me?!! I had planned to seek a new job but due to a diagnosis of a very serious medical condition I stayed with promises of support. In July 2014 Patrice did a 180 and by time of my surgery in September - denied my 3 weeks of leave, the promised and agreed upon "work while recovering from surgery" and 2 days before surgery - Patrice terminated my internet access and forced me to return my 'work at home' laptop. Filed unemployment only to find she had cheated me out of my salary and her retort was "you don't have it in writing" so this again confirms her spoken word isn't to be trusted. I chose to Forgive her and have been blessed with an amazing new employer who supports me 1,000,000%. If she can turn on a committed employee can you imagine what she will do to a franchisee? Note that prior to my diagnosis, she has posted very highly of me on LinkedIn.
