Pros
An amazing team with hard working associates who are a family to each other. We constantly have new changes in decor, displays, layout concepts and all the new products and latest trends. Pier 1 is always up for the challenge of change and understanding what our customers desire with extensive research within home decor social media, designers, bloggers and stylist. Associates can view how our products in our customer’s homes through Insta #pier1love or Pier1.com and receive inspiration ! I love the direction we have started going as a company to focus on our customers and really getting to know them by spending the extra time to get to know them.
Cons
The amount of blood, sweat and tears it takes to run a home decor retail store with heavy furniture is ridiculous. Associates and managers do not get paid nearly enough for all the physical strains put on them to unload their own merchandise trucks, transitions or carrying out furniture for customers. We have associates constantly pulling muscles or their backs out even with proper lifting. Even with a skate or dolly their is never enough coverage for us to be able to load customers up with their purchases. Managers end up taking out large chairs and chests out themselves and loading it. It’s exhausting coming home knowing how hard you’ve worked while meeting sales goals and P1 Rewards Credit card goals and driving a team to success but your paycheck says otherwise. The incentives for working have slowly been taken away throughout the years. No longer do we get our “bonus” at Christmas which was $50 associate dollars and as of June we will no longer receive our discount on clearance merchandise. With the pay we get currently we can barely afford items with our discount on clearance.