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Pier 1 Imports

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Pier 1 Imports reviews

4.1

71% would recommend to a friend

(3,304 total reviews)

Robert Riesbeck

81% approve of CEO

44% positive business outlook

Pier 1 Imports has an employee rating of 4.1 out of 5 stars, based on 3,304 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pier 1 Imports employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

An amazing team with hard working associates who are a family to each other. We constantly have new changes in decor, displays, layout concepts and all the new products and latest trends. Pier 1 is always up for the challenge of change and understanding what our customers desire with extensive research within home decor social media, designers, bloggers and stylist. Associates can view how our products in our customer’s homes through Insta #pier1love or Pier1.com and receive inspiration ! I love the direction we have started going as a company to focus on our customers and really getting to know them by spending the extra time to get to know them.

Cons

The amount of blood, sweat and tears it takes to run a home decor retail store with heavy furniture is ridiculous. Associates and managers do not get paid nearly enough for all the physical strains put on them to unload their own merchandise trucks, transitions or carrying out furniture for customers. We have associates constantly pulling muscles or their backs out even with proper lifting. Even with a skate or dolly their is never enough coverage for us to be able to load customers up with their purchases. Managers end up taking out large chairs and chests out themselves and loading it. It’s exhausting coming home knowing how hard you’ve worked while meeting sales goals and P1 Rewards Credit card goals and driving a team to success but your paycheck says otherwise. The incentives for working have slowly been taken away throughout the years. No longer do we get our “bonus” at Christmas which was $50 associate dollars and as of June we will no longer receive our discount on clearance merchandise. With the pay we get currently we can barely afford items with our discount on clearance.

3.0
Oct 6, 2016

Regional Manager

Recommend
CEO approval
Business Outlook

Pros

Peer support, fun merchandise, ongoing education, many wonderful associates who work tirelessly to create a good envirionment for their customers. Succession plans in place.

Cons

too many management tiers, difficult to staff, company constantly in transition- does not stick with what works. analysis paralysis- too much paperwork/data which does not contribute to results. Slow and resistant to change. Unrealistic and unattainable sales goals. Very long hours during peak times (holiday, quarterly store transitions, meetings etc.) . Physical demands of the role- moving furniture, fixtures, unloading trucks, loading customer's vehicles - no stock positions, all of this is accomplished by store associates, store managers and RM's.

2.0
Jun 20, 2018

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Fun product to sell, as a store manager able to hire employees, impact sales through employee motivation, create unique visual displays, work with a lot of great people to work with and fun customers.

Cons

Pier 1 made it a point to promote from outside the company and not focus on training and developing store managers to move up. It felt very stagnating. The corporate office would lavish benefits and incentives, activities, free flowing alcohol at company meetings, etc. for the home office workers and give next to zero budge for stores. Every year as store managers we would get a whopping $5 per employee for a xmas party. Employee appreciation week meant nothing for store managers and an expectation that store managers go out of their way both personally and financially to make the week special for their teams... often times scheduled during some crazy time like inventory week. The company just seems to go out of their way to not value the store teams and the managers efforts to drive sales but the store teams were the first to be blamed with lagging sales even though just about every aspect of the store sales depend upon the success or failures of the corporate distribution systems, marketing, supply chain inefficiencies, etc.

Viewing 1 - 3 of 3,304 Reviews

Glassdoor has 3,381 Pier 1 Imports reviews submitted anonymously by Pier 1 Imports employees. Read employee reviews and ratings on Glassdoor to decide if Pier 1 Imports is right for you.