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Princeton University

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Management has rose colored glasses - IT Support Princeton University Employee Review

2.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Fabulous campus, great art all around, no risk of getting fired, work with some great people.

Cons

Very successful two years of working remote and it won't even be considered, so staff is leaving for remote work opportunities. Annual pay increases are laughable (median 2%) and far from inflation rate, so you lose money each year working here - so people are leaving for better paying opportunities Parking is terrible and they threatened to charge for it to discourage commuters - it wasn't a problem during the pandemic when people were working remote - but they want everyone back full time and won't consider even part time rotating remote work. To make it worse, they are destroying parking lots to build new buildings, so it will get worse (even with new garage being built) Career advancement training is minimal and internal training is poor IT Support is understaffed, but won't expand on departments, so become ticket grinders. Nobody retires and people are rarely promoted, so there is no growth opportunity. Coupled with the fact that you have no time to expand your skills because you are constantly grinding tickets - you have to leave to get a promotion It really sounds like I have an axe to grind, especially with the remote work stuff, but really this place has just worn many people down over the years. Remote work was a breath of fresh air and people are jumping ship (I see it everywhere)

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Princeton University Response
4y
Thank you for taking the time to provide feedback about your experiences working at Princeton University. We take your concerns very seriously and would like to learn more about them and how we can improve. Please email us your concerns at careers@princeton.edu.

Explore other reviews about Princeton University

5.0
May 19, 2026
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CEO approval
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Pros

Great place for research and science.

Cons

Cost of living is quite high, especially rent.

2.0
May 12, 2026
Recommend
CEO approval
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Pros

Incredible benefits, worth 40% of your salary. So much time off it's hard to use. Great health care, 36 hour work week (if your boss doesn't make you work more), slow-paced.

Cons

So much time off it's hard to use it all without losing it with annual rollover caps. Pay is terrible. In theory, you come for the benefits and the lighter, less frenetic workload but that very much depends on who your boss is and what team you work for. I worked for a very mismanaged research center where my manager expected everyone to be available 24 hours a day. Most PU departments operate at a snail's pace, no sense of urgency even on urgent things. Independent faculty doing cool things but the institution is very lowercase c conservative. No pathway for advancement, especially on smaller teams.

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