Flexible schedule and good benefits, but management issues persist - Customer Service Staff Publix Employee Review

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job Nice coworkers Good benefits *You have to look into them personally* - Free Stock (You have to work 1000/hr/yr)(based on hrs/pay/yrs) - Discount store for employees (you can get discounted gift cards, kinda like an employee discount) - 401k even for part time - PTO even for part time - College/Uni rembursment Very flexible with schedule (most managers) To stay employed you have to work once a month but you can still buy stock as long as your employed, so a lot of workers work once a week/month to keep their options open The stock program is really good if you look into it, rn I'm making about 20% increase on my 401k and the stock gives a dividend each quarter The stock splits about every 13 years by 4-10, so if you have 10 stock it'll go to 40-100, your stocks then all increase and you make more money each quarter and overall.

Cons

The workplace is very dependent upon how you get along with your manager Publix leaves a decent amount of choices up to each store this makes each store different than the last I have had management that listen and really want each employee to grow I have also had management that has extreme favorites which affects your raises (only once a year) and if you are looked at for promotions they expect a lot out of you for little pay increase once you are customer service staff and up I was full time and then management was moved around and the new managers did not like me so then they made my work life miserable There are not a lot of changes that you can get when there is management you do not like The higher management does not want to look bad so they look away from a decent amount of negative qualities from other managers I just had a coworker who transferred departments because he would rather "have a manager that ball taps you instead of a manager that has something out for you"

Explore other reviews about Publix

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for summer

Cons

No cons, solid workplace great people

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

See reviews by: Helpful|Rating|Date|All