Everyone out for themselves. - Customer Service Staff Publix Employee Review

2.0
Oct 21, 2009
Recommend
CEO approval
Business Outlook

Pros

- More often then not, they work with you on flexibility.

Cons

- Managers who consistently are shown to perform poorly are not demoted, but rather just moved to another store. - In efforts to cut expenses, not everyone who deserve raises will get one. This leads people to "burn out" .. Many really good workers cease to perform cordially knowing no raise is in store. - Management often seems to lack a central focus. You'll be told how to "correctly" do something about 15 different ways. - Backstab attitude. - Associates are trained poorly, because they are too cheap to have a person decently trained. - The level of service corporate demands are impossible to meet given corporate's weekly hour restrictions.

Explore other reviews about Publix

5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

family, vibes, super nice coworkers

Cons

hours, little pay, mean customers

3.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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