Come Join the Circus! - Digital Marketing Specialist REI Employee Review

1.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Things have become so ridiculous that you're guaranteed to have a good laugh every day (when you're not crying).

Cons

Working at REI has started to feel like I'm in the backseat of a clown car surrounded by clowns being driven against my will to a circus that's on fire. What was once a company with an unparalleled culture and exemplary leadership has devolved into a rudderless, toothless organization led by self-serving adolescents who care more about their own personal narratives than making the co-op successful. Behavior that was once unfathomable is now commonplace. Manipulation, dishonesty, blame-shifting-- you name, REI has it. Here's just a taste of what I've witnessed in the past year: *Collapse of internal systems and processes after multiple people with 15+ years experience were fired with no one available to replace them or pick up their work *Someone urging their team to "get over" the loss of long-term colleagues over a weekend *2+ incoherent reorganizations of team structures that demonstrated that leaders had/ continue to have no idea what their teams do *A leader publicly responding to concerns about further layoffs with a monologue about how she keeps her resume and professional network updated and patronizingly urging her employees to do the same If you were thinking about joining this company, please don't. That job opening is there for a reason...

Explore other reviews about REI

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Most coworkers, some managers, discounts, outfitting people properly without extra nonsense

Cons

Some truly horrible managers, pressure to sell credit cards is a morale killer, the union people. Employees drinking the union kool aid fail to see the company’s position, REI cannot give higher pay, better benefits , consistent hours, etc… with the erratic revenue stream that comes in , if a 5 year average is X in revenue and 5 year average is Y on wages and costs, how are they supposed to increase wages and benefits? It’s numbers and they don’t line up, if REI gives the increases which increases the expenses greatly, they will cut staff, a lot fewer employees which will eliminate a bunch of union supporters, an REI job is not supposed to be a lucrative deal, when you get hired the part time , part time plus and full time options are there and you choose what you want fully understanding what hours you are going to get at minimum, they will hire those positions on a need basis, to cry later that you don’t make enough money is your fault, the terms were clear and you signed off on them. The union is promising rainbows , reality will be far different, careful what you wish for

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