0/10 Do Not Recommend - Area Leader of Marketing Raising Cane's Employee Review

1.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of the managers and other marketing team members are great.

Cons

It’s all smoke and mirrors. It’s full of toxic positivity from the top down. The turnover rates in the marketing department are presented as a positive, as if it was “for the best because they didn’t embody the Cane’s Culture”, or that they “got an amazing opportunity that they couldn’t pass up.” People are quitting this department without jobs, taking pay cuts, and changing careers just to get away from this leadership. If you like being micromanaged and lied to, this job is for you. The people above you have no idea what they are talking about but want to tell you how to do your job. I feel horribly for the people that get recruited into this position. They are openly lied to and think they are coming into an amazing role, at a phenomenal company with an awesome culture, but it’s all a PR stunt. Last fall when they made a big deal of corporate level employees going to work in understaffed restaurants? A few were there, sure, but for only about a week. It was all for the media coverage. Leadership doesn’t know anything about what you do, but wants to tell you what is best and how to do your job. They want a “yes man”. The quality of the hire is going down because they just want someone who will do as they say and not have an opinion. They believe in feelings vs facts. Consumer insights are non existent here. Data collection is minimal, if anything at all. They also manage out of fear. This is not how a good company is run. There is no life-work balance. They don’t care what you have going on after work hours. They actually tell you not to put an Out of Office message on when you are on vacation because you need to always be available. To them, Cane’s comes first and it doesn’t matter who you have to inconvenience to make sure you are where you need to be at the drop of a hat, any time of the day/week. When a marketing department has a turnover this high, you have to wonder what type of leadership this organization is okay with having in place and why. This company is not what it used to be and it’s only getting worse. It’s like being with a toxic girlfriend/boyfriend. They beat you down, make you feel inadequate, and like you’re not good enough for anyone else. So you stay there thinking there isn’t anything better out there for you but there is. The review from August of last year on the marketing department said what everyone that worked here was thinking. Nothing can honestly top that. If you are considering any position in the marketing department in any state, but especially California, Arizona, Colorado, Utah, Nevada, Ohio, Florida, Pennsylvania, Tennessee, New York, DC, or anything they consider a growth market, DON’T DO IT! And yes, we all talk to each other.

Explore other reviews about Raising Cane's

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and respectful work environment

Cons

Difficult to work more than 25 hours

2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

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Raising Cane's Response
1w
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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