Fulfilling work - Operations Specialist Rapid Response Monitoring Employee Review

Great starting pay. Guaranteed 40 hours a week plus overtime is often available. Good benefits, plus advancement opportunities. Beautiful, clean, and a very professional work environment. I personally love my work schedule! They let me pick it out upon hiring based on what was available at that time. I enjoy the work a lot! It is fast paced but you are only taking one call at a time, and once you clock out you don't have any work to worry about or take home with you.

There isn't going to be a traditional 9am-5pm schedule available for new operators. You will work weekends and Holidays. You won't work at the same desk each day. Although they always need new operators, there is a very rigorous hiring process that consisted of the Wonderlic, critical thinking assessment, a typing test, 4 interviews, and a drug and background screening. After you complete the paid training, you have an exam to take. If you don't pass this exam with at least a B then you are immediately terminated. Very structured and strict working environment. Cell phones will be locked in your locker during your shift.

- Company Mission to Protect Lives and Property - Compensation & Benefits - top notch - Training - New Hire Program & Corp Trainers tops of my career! - Leadership - Managers & Directors very enlightened! - Executives/Owners - Dedicated and know their business very well! - Technology - Owns the IP and progressively enhances. - Coworkers - Dedicated and supportive. Nice. Teamwork! - Promote from Within where/when possible. - New Hire Training for everyone no matter what level you enter Rapid! - Facilities - top notch, super clean and welcoming. - Employee Events - Advanced Skills Training - Recurrent Training & Refreshers - Responsive and Friendly IT group - Solid HR team - Well defined processes and operating standards - Work stays at work and doesn't follow you home = work/life balance! - Recent Markey Adjustments to base salary on top of an already high entry point!

Nothing Really to Mention: - Busting at the seams - need more space! - Some leadership is very junior/not very experienced (but appears open to learning and growing). - Pizza Fridays is always Dominos - let's get some variety! lol