Demotivated, Unhappy and Disheartened - Anonymous employee Reynolds American Employee Review

2.0
Jul 11, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The heart that old Reynolds people have for this company and watching them fight for a glimmer of hope in the future.

Cons

Where do you start? Honestly, there are no words to sum up the last 12 months. I am no longer proud to work for this organization. I put in long hours, always have and always will be willing to give 150%, for what? To be ridiculed and to have to ridicule my people? Sacrificing my kids baseball or football games was always a part of the job, then it turned to my vacation days and now it is just my life. It’s not worth it, none of this is anymore. What are we doing here? Putting up dub lights, window clings and corex? Resetting fixtures? The only thing that we are doing that makes sense today is the drive on inventory levels, the rest of our plans are garbage. The way the current leadership team makes their people feel makes me sick to my stomach. If I could leave, I would. I would be 100% willing to give this feedback face to face if I didn’t believe I would be demoted but there is zero trust. They don’t trust us and I sure do not trust them. I have given my entire career to this company, to leading people in this company and now I can barely look my people in the face. I’m over it, something better change soon or… oh wait, or nothing. We have no power, our leadership has not demonstrated that they care about us in any way shape or form and I have no choice but to stay until I can replace my salary.

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Reynolds American Response
4y
Thank you for being a part of our company over the years. Our organization is embarking on an exciting transformation journey. We will continue to provide our employees with an environment that each person feels heard.

Explore other reviews about Reynolds American

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
1mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

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