Bonafide Hellscape - Anonymous employee Reynolds American Employee Review

1.0
Aug 3, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work with some brilliant Individuals and teams, whose efforts are then handicapped by delusional leadership. Compensation was once good, but no longer fair considering the personal cost required to advance in role.

Cons

Toxic culture has reached a boiling point. I have never written a Glassdoor review but felt I had to after this weeks company “townhall”. Completely tone deaf. Highlights include; Management toting amazing first half results after announcing lay offs for a significant portion of the field force next month. Celebrating results during a time when a number of attendees don’t know if they have a job after September… not so great. Conceding to a 1 day flexible work from home “trial” (Fridays starting September), and then telling corporate employees who have been delivering results and working often 70+ hours a week over the last 18 months that “we need to be reminded that work from home is NOT a vacation”. At this stage all corporate employees know this, because they’ve spent their entire collective vacations answering teams and WhatsApp’s messages from leadership at all hours/ weekends. A 15 minute monologue by our CEO on how employees need to start “cutting the crap”.

Explore other reviews about Reynolds American

5.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

People were great, pay was great, they really wanted to help you learn and build professional skills

Cons

Ethics issues working for a company that makes harmful products

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Reynolds American Response
1mo
We appreciate your review, and are glad to hear you enjoyed the people, and opportunities to grow your career.
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great compensation package, some very nice, decent people, but counterbalanced by some complete lunatics

Cons

Extremely political and toxic environment, massive lack of diversity and especially now that they don't "need" to do it anymore, you can see true colors coming out. Advancement and performance is dependent on who you know. No meaningful feedback on how to improve and what actually needs to be done. A tendency to love bright shiny objects and pretty presentation decks, but no real meaningful strategy. And they do not seem to even know themselves what they want, which makes delivering at a high level very challenging. Current CEO is doing a good job I think but he has no idea of the layers of toxicity underneath. I also get a sense that current results are being propped up by people who are on the verge of retirement and will never find another job outside the industry - therefore trying to maximise the most they can out of the next few years with no view to what will happen 5 or 10 years down the road.

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