Pros
Huge company, lots of incredible people here, particularly the women. Dynamic environment, commendable benefits, annual bonuses, and a great/dependable HR department. I loved my team and we received positive feedback from the staff we supported. Upon being laid off, the company provided a generous severance package and ample advance notice. If you're on a production team, you don't need to follow the rules. The mandated company-wide return to office is only enforced on certain support teams.
Cons
Typical soulless company run by out-of-touch billionaires. Following the company's IPO, the heart and soul has dwindled. Communications from upper management seem detached and phony. Employees were sent insulated champagne glasses and a commemorative coin to celebrate the IPO... no stock options, no bonuses. (In fairness, I like the glasses and use them.) Notably, the recent decision by Ryan to LAY OFF OVER 100 SUPPORT ROLES (tax team, all IT and tech support, app developers, processing assistance) and replace them with 400+ offshore employees lacked transparency, as the term "layoff" was NEVER used internally or with shareholders. It has been celebrated as an initiative to save money, when in reality it's a HUGE braindrain. Dissatisfaction and confusion are brewing among employees due to a sudden and sharp decline in support quality, and there has been no transparency. An internal FAQ sent to all employees answered the question "How many employees are impacted?" with "The increased use of managed services primarily focuses on three functions: BSS, Premium Accounting, and IT. While the overall transition affects a small percentage of our total employee population at Ryan Specialty. it involves significant change to the impacted functions." Um, hello? How many employees were impacted? If you're not directly making the company money, you are not valued, no matter how good you are at your job. DEI education materials provided to us are great but it's still all white men at the top. Furthermore, the mandated HR training on DEI seems to be treated casually, with managers suggesting it be run in the background during work.
