Ryan Specialty reviews

Typical soulless company run by out-of-touch billionaires. Following the company's IPO, the heart and soul has dwindled. Communications from upper management seem detached and phony. Employees were sent insulated champagne glasses and a commemorative coin to celebrate the IPO... no stock options, no bonuses. (In fairness, I like the glasses and use them.) Notably, the recent decision by Ryan to LAY OFF OVER 100 SUPPORT ROLES (tax team, all IT and tech support, app developers, processing assistance) and replace them with 400+ offshore employees lacked transparency, as the term "layoff" was NEVER used internally or with shareholders. It has been celebrated as an initiative to save money, when in reality it's a HUGE braindrain. Dissatisfaction and confusion are brewing among employees due to a sudden and sharp decline in support quality, and there has been no transparency. An internal FAQ sent to all employees answered the question "How many employees are impacted?" with "The increased use of managed services primarily focuses on three functions: BSS, Premium Accounting, and IT. While the overall transition affects a small percentage of our total employee population at Ryan Specialty. it involves significant change to the impacted functions." Um, hello? How many employees were impacted? If you're not directly making the company money, you are not valued, no matter how good you are at your job. DEI education materials provided to us are great but it's still all white men at the top. Furthermore, the mandated HR training on DEI seems to be treated casually, with managers suggesting it be run in the background during work.

I honestly had no idea that such a toxic workplace could exist. There is absolutely no professionalism at this organization. There were continuous situations where sexual jokes, racial jokes, mental health jokes, and crude humor. The corporate staff speaks to each other and to their vendors in a disputable manner. I never even felt comfortable going to HR because people would talk about how they’d just spread the dirty laundry once they had a few drinks. This place loves to gossip about anyone and everyone. They have no respect for anyone. This company genuinely does not care for you if you aren’t a broker or underwriter. Working at corporate you are expected to be the backbone of the organization with little recognition or reward. Your pay will be under industry average. Any major change projects would be pushed back by the brokers who are treated like gods. The politics of this place is absurd. Imagine a reality TV show of entitled, pretentious, rich white men who think they are too good to speak to you. Brokers even try to expense things like strip clubs as business expenses. If you are looking to work at RSG, look to work under the RT or RSGUM segments. You are expected to work insane hours and then get judged if you don’t. People would laugh about how salaried employees “should be working 70 hours a week”. I began working here as an intern actually and on my second week my boss asked my colleague “when is she going to stop asking questions?”. They do not onboard you well or train you well. They expect you to just pick it up and run with it and then discredit you entirely once you fail. Executive leadership is unapproachable. They sit on an isolated floor and as a regular employee, you should not interact with them. Unfortunately, there is only one black man in an executive role at corporate and he was just brought on last year. Executives scream at each other and bad mouth one another. I would highly recommend not working for corporate at RSG. Most people hate being there and feel stuck. The turnover rate is really high and employees are transactional to them. They will not invest in you.