Pros
They promote from within - once they like you. Though, it is designed to attract recent graduates, there are seasoned professionals who altogether add dimension and variety to the tutoring experience and workplace.
Cons
There are so many. The major ones include the poor/passive - aggressive communication, the corporate approach to education reform, lack of professionalism, the unknown experiments on students, no pay for overtime, the changing of policies with little to no notice, the "blame game"; the lamentations about money from management to staff, conversations and requests about tutor/staff morale only for it to be ignored, and the curriculum. Honestly, it is all about cutting corners at the expense of children and people who want to build students. The curriculum and model are lackluster. It is extremely ineffective to have one person tutoring up to four or more students at a time with varying comprehension levels with or without learning delays using a curriculum that has errors in it. Additionally, with poor training and a desperate approach to hiring staff, it is just about numbers and not quality tutoring. More importantly, the organization discusses a model it has and its success in Chicago and Boston. But those places are not NYC, and there are no success stories in the NYC. No one took the time to educate themselves on the level of diversity and academic needs of the students. The approach is that these students come from "indigent backgrounds" and should take what they can get because they can be saved by this organization. But that is not the case. Indigence does not have a direct correlation with intelligence.
