SAGA Education reviews

3.6

58% would recommend to a friend

(238 total reviews)
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Alan Safran

61% approve of CEO

44% positive business outlook

SAGA Education has an employee rating of 3.6 out of 5 stars, based on 238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SAGA Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

238 reviews
1.0
Aug 3, 2016
Recommend
CEO approval
Business Outlook

Pros

They promote from within - once they like you. Though, it is designed to attract recent graduates, there are seasoned professionals who altogether add dimension and variety to the tutoring experience and workplace.

Cons

There are so many. The major ones include the poor/passive - aggressive communication, the corporate approach to education reform, lack of professionalism, the unknown experiments on students, no pay for overtime, the changing of policies with little to no notice, the "blame game"; the lamentations about money from management to staff, conversations and requests about tutor/staff morale only for it to be ignored, and the curriculum. Honestly, it is all about cutting corners at the expense of children and people who want to build students. The curriculum and model are lackluster. It is extremely ineffective to have one person tutoring up to four or more students at a time with varying comprehension levels with or without learning delays using a curriculum that has errors in it. Additionally, with poor training and a desperate approach to hiring staff, it is just about numbers and not quality tutoring. More importantly, the organization discusses a model it has and its success in Chicago and Boston. But those places are not NYC, and there are no success stories in the NYC. No one took the time to educate themselves on the level of diversity and academic needs of the students. The approach is that these students come from "indigent backgrounds" and should take what they can get because they can be saved by this organization. But that is not the case. Indigence does not have a direct correlation with intelligence.

1.0
Jul 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Your co-workers are passionate about education inequality and the kids you tutor and work with are great. No complaints there. The social mission is inspiring but that's where the pros end.

Cons

Where do I begin? Management is completely out of touch with the tutoring corps. Management is condescending and is more concerned about the stats and never knows what's going on at the tutoring level. Training is a joke which consists of silly role play. The math materials they give you for tutoring sessions are full of errors and typos which doubles the amount of work you need to do as a tutor. Every night I would have to spend hours double checking practice problems. The healthcare is problematic to say the least, the deductible is $2000 on top of the premium which I can't understand how someone making minimum wage can afford. People are constantly leaving and being brought on which creates a chaotic environment for everybody and affects morale. I decided to tough it out through the school year I couldn't bear to see my students left out without a tutor for the regents. Stay away from this organization; there are many great charter schools that will pay you a competitive salary as an associate instructor and offer much more intense training and career mobility if you really want a career in education.

1.0
Aug 8, 2020
Recommend
CEO approval
Business Outlook

Pros

The effect you have on individual students. There is inherent potential in having a structure of one-one to four-one tutoring. For many students this is their first experience with personalized teaching. The students form strong bonds with their tutor and excel.

Cons

Sub-minimum wage pay. Everybody deserves a fair wage. The minimum wage in NY is $15/hr. This company expects 40 hr work weeks. At minimum wage your pre-tax pay should be $2400. This company pays $2000, post-tax take home varies but the average is $1800. There is a supposed $6000 bonus segal award for those who complete the program (read third con category below). Micromanagement. You are sitting in a small classroom with 5-6 other people while working with your students and a manager with you. Everyone can hear everything you say and see whatever you do. If you do not get along with one of your teammates then you are stuck in that room for hours everyday. Every week you are observed on how you do your job, then debriefed on how you did. Most of the time the feedback is picky nagging because your manager doesn't like your teaching personality. Keep in mind, half the managers do not have math teaching experience. A big part of your time will be spent planning lessons. On text that sounds ok, however you have strict deadlines for when you must submit them, and if your manager does not like your teaching style expect picky comments on specific parts of your lessons. You are also expected to fill out surveys everyday. How was your day? Comments? List a highlight, a shoutout, and a quote from someone. If you ever give honest feedback on any of the surveys expect communications from your superiors. It is not constructive, rather they make you feel inferior and stupid. Ok, but schools have long periods of vacations right? Not Saga. Those long weeks without school are filled with menial assignments you have to do "to make up for the hours you would have been at work". The assignments have repetitive questions and obligate you to answer each part in hundreds of words each. Saga promises team culture and claims everyone is part of one big family, yet the front they give is: your superiors are always right. Crippled leadership. I mentioned that $6000 bonus for those who complete the program. That reward is taxed and only to be used for your education (i.e. loans or tuition). This is a new addition since the Americorps and Saga coupled. To achieve this reward you have to complete the entire contract without any deficiencies in your hours. Some of the ways you can fall behind on your hours are: being late more than a couple of minutes, not completing your “assignments” during school breaks, leaving early and not completing extra hours of work from home. That last one is strange. Not all of the NYC schools have the same school schedules. If you are lucky enough to be placed on a school that ends its day earlier, you are expected to do work from home assignments and busywork to prove you made up for that time. SAGA does not take ownership for its mistakes. The year that I worked for this company they committed an archival error that led to many employees not getting their hours recorded. The company leadership visited the school sites and broke the news to these employees that despite it being an Americorps and SAGA error, they were expected to make up for those hours. For a handful of employees this meant making up over 130 hours for a mistake they did not make. Dozens of leadership left the company midyear. Sometimes 2 or 3 leadership employees left in the span of a day. No benefits. Read the fine print on job descriptions. There is a hint of a medical benefit and a transportation benefit. These benefits are not offered by the company, rather you choose to deduct a set amount of your pay to acquire those benefits. The managers get double your pay and medical benefits. They do not teach and you are expected to do the heavy-lifting. Not considered an employee. Your expectation with this company is to work 40 hours a week, yet legally you are considered a volunteer. Thus Saga does not pay social security or unemployment taxes. You are treated as a full time employee but the catch is it is nearly impossible for them to fire you. During my year of service there were two tutors on my site who were clearly bad fits at working with students. Despite numerous complaints and reprimands, they stayed in the program until the end. There are tons of problems with this company's structure. Do not be fooled by their responses or the company culture they promise. You are looking for a job and need the money, I get it. Just don't come here.

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SAGA Education Response
5y
Thank you for your honesty. We are disappointed by the challenges you experienced while serving students at Saga. We do our best to be as transparent as possible about the benefits and the living stipend for volunteer AmeriCorps members and offSITE Fellows. Every year we look at the resources we provide our Fellows and AmeriCorps members, and do our best to provide the most competitive benefits to those who are interested in taking a meaningful gap year or service opportunity with us. The frequency of feedback and Site Director support system is designed to make sure that our Fellows and AmeriCorps members, especially those who are new to education, have all the resources they need to be effective mentors and instructors. It is clear that you did not find all of the input you received useful. We will make sure to reflect on the quality and frequency of feedback so that Fellows and AmeriCorps members can thrive in their roles.
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Glassdoor has 274 SAGA Education reviews submitted anonymously by SAGA Education employees. Read employee reviews and ratings on Glassdoor to decide if SAGA Education is right for you.