Stay away from this company. - Math Tutor SAGA Education Employee Review

1.0
Aug 8, 2020
Recommend
CEO approval
Business Outlook

Pros

The effect you have on individual students. There is inherent potential in having a structure of one-one to four-one tutoring. For many students this is their first experience with personalized teaching. The students form strong bonds with their tutor and excel.

Cons

Sub-minimum wage pay. Everybody deserves a fair wage. The minimum wage in NY is $15/hr. This company expects 40 hr work weeks. At minimum wage your pre-tax pay should be $2400. This company pays $2000, post-tax take home varies but the average is $1800. There is a supposed $6000 bonus segal award for those who complete the program (read third con category below). Micromanagement. You are sitting in a small classroom with 5-6 other people while working with your students and a manager with you. Everyone can hear everything you say and see whatever you do. If you do not get along with one of your teammates then you are stuck in that room for hours everyday. Every week you are observed on how you do your job, then debriefed on how you did. Most of the time the feedback is picky nagging because your manager doesn't like your teaching personality. Keep in mind, half the managers do not have math teaching experience. A big part of your time will be spent planning lessons. On text that sounds ok, however you have strict deadlines for when you must submit them, and if your manager does not like your teaching style expect picky comments on specific parts of your lessons. You are also expected to fill out surveys everyday. How was your day? Comments? List a highlight, a shoutout, and a quote from someone. If you ever give honest feedback on any of the surveys expect communications from your superiors. It is not constructive, rather they make you feel inferior and stupid. Ok, but schools have long periods of vacations right? Not Saga. Those long weeks without school are filled with menial assignments you have to do "to make up for the hours you would have been at work". The assignments have repetitive questions and obligate you to answer each part in hundreds of words each. Saga promises team culture and claims everyone is part of one big family, yet the front they give is: your superiors are always right. Crippled leadership. I mentioned that $6000 bonus for those who complete the program. That reward is taxed and only to be used for your education (i.e. loans or tuition). This is a new addition since the Americorps and Saga coupled. To achieve this reward you have to complete the entire contract without any deficiencies in your hours. Some of the ways you can fall behind on your hours are: being late more than a couple of minutes, not completing your “assignments” during school breaks, leaving early and not completing extra hours of work from home. That last one is strange. Not all of the NYC schools have the same school schedules. If you are lucky enough to be placed on a school that ends its day earlier, you are expected to do work from home assignments and busywork to prove you made up for that time. SAGA does not take ownership for its mistakes. The year that I worked for this company they committed an archival error that led to many employees not getting their hours recorded. The company leadership visited the school sites and broke the news to these employees that despite it being an Americorps and SAGA error, they were expected to make up for those hours. For a handful of employees this meant making up over 130 hours for a mistake they did not make. Dozens of leadership left the company midyear. Sometimes 2 or 3 leadership employees left in the span of a day. No benefits. Read the fine print on job descriptions. There is a hint of a medical benefit and a transportation benefit. These benefits are not offered by the company, rather you choose to deduct a set amount of your pay to acquire those benefits. The managers get double your pay and medical benefits. They do not teach and you are expected to do the heavy-lifting. Not considered an employee. Your expectation with this company is to work 40 hours a week, yet legally you are considered a volunteer. Thus Saga does not pay social security or unemployment taxes. You are treated as a full time employee but the catch is it is nearly impossible for them to fire you. During my year of service there were two tutors on my site who were clearly bad fits at working with students. Despite numerous complaints and reprimands, they stayed in the program until the end. There are tons of problems with this company's structure. Do not be fooled by their responses or the company culture they promise. You are looking for a job and need the money, I get it. Just don't come here.

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SAGA Education Response
5y
Thank you for your honesty. We are disappointed by the challenges you experienced while serving students at Saga. We do our best to be as transparent as possible about the benefits and the living stipend for volunteer AmeriCorps members and offSITE Fellows. Every year we look at the resources we provide our Fellows and AmeriCorps members, and do our best to provide the most competitive benefits to those who are interested in taking a meaningful gap year or service opportunity with us. The frequency of feedback and Site Director support system is designed to make sure that our Fellows and AmeriCorps members, especially those who are new to education, have all the resources they need to be effective mentors and instructors. It is clear that you did not find all of the input you received useful. We will make sure to reflect on the quality and frequency of feedback so that Fellows and AmeriCorps members can thrive in their roles.

Explore other reviews about SAGA Education

5.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- They care about the gaps in students' understanding of math - They have a wide variety of resources - Their teaching platform is complete with all the resources to help tutors teach - They make expectations clear for tutors - The staff care about the personal and professional growth of the fellows

Cons

Not much, as long as you take the opportunities being presented to you and pave your own way.

avatar
SAGA Education Response
5mo
Thank you for taking the time to share your experience as a Fellow with Saga Education. We’re glad to hear that your time with us was meaningful. Our Learning & Development team works hard to create strong resources and support systems that empower our staff to do their best work. We’re also committed to cultivating leaders who prioritize the well-being and growth of both our students and our team members. We appreciate your contributions and wish you continued success in your journey.
4.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture if you are non-tutor staff. Provides evidence based programming.

Cons

- Limited upward mobility - There are constant layoffs and reduction in workforce -Incomplete data systems to the point programs staff have to do a lot of backup administrative tasks -No performance based financial incentives -Extremely glitched virtual platform that causes disruptions to student learning on a weekly basis

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